What to do if my EUFY Clean G35 Vacuum Cleaner suction power is weak?
If your EUFY Vacuum Cleaner's suction power is weak, there are a few things you can check: * Ensure that nothing is blocking the suction inlet. * Empty the dust box. * Check if the filter is wet. If it is, air-dry the filter completely before using it again.
Why my EUFY Clean G35 Vacuum Cleaner will not turn on?
If your EUFY Vacuum Cleaner isn't turning on, ensure that the main power switch on the side of the RoboVac is switched on. Also, make sure the battery is fully charged. If it still doesn't respond, turn the main power switch off and then back on.
What to do if my EUFY Clean G35 stops working suddenly?
If your EUFY Vacuum Cleaner suddenly stops working, check if it's trapped or stuck. Also, verify the battery level isn't too low. If issues persist, turn the main power switch off, wait two seconds, then turn it back on. Check for voice prompts or LED indicators, referring to the manual's 'Voice Alert' section for guidance.
How to fix EUFY Vacuum Cleaner not connecting to Wi-Fi?
If your EUFY Vacuum Cleaner cannot connect to a Wi-Fi network, first double-check that you've entered the Wi-Fi password correctly. Then, ensure the RoboVac, router, and your mobile phone are close enough to maintain a strong signal. Finally, confirm your Wi-Fi router supports a 2.4GHz and 802.11b/g/n band, as a 5GHz band is not supported.
Why my EUFY Vacuum Cleaner cannot be charged?
If your EUFY Vacuum Cleaner isn't charging, check if the Charging Base indicator lights up. If not, try reconnecting the power cord to the Charging Base and use a different power outlet. Also, dust off the charging contact pins with a dry cloth.
How to solve EUFY Clean G35 Vacuum Cleaner movements or travel path are abnormal?
If your EUFY Vacuum Cleaner's movements or travel path are abnormal, carefully clean the sensors with a dry cloth. If the issue continues, try restarting the RoboVac by turning the power switch off and then back on.
What to do if EUFY Vacuum Cleaner cannot return to the Charging Base?
If your EUFY Vacuum Cleaner cannot return to the Charging Base, remove any objects within 3.3 ft / 1 m to the left and right side and within 6.6 ft / 2 m of the front of the Charging Base. Also, check if the RoboVac is stuck on any objects, and clean the charging contact pins.
Why I cannot control EUFY Clean G35 Vacuum Cleaner with Amazon Alexa?
If you're unable to control your EUFY Vacuum Cleaner with Amazon Alexa, check for Internet connection problems. Verify that you've installed the Amazon Alexa app on your smart device and enabled the 'eufy Clean - RoboVac' Skill within the app. Ensure you have an eufy Clean account and have connected to RoboVac. Finally, confirm you're using the correct Alexa voice commands.
Why I cannot control EUFY Clean G35 Vacuum Cleaner with the Google Assistant?
If you're having trouble controlling your EUFY Vacuum Cleaner with the Google Assistant, check for internet connection issues. Also, make sure you've installed the Google Home app and initiated the 'eufy Clean' action within it. Verify you're using the correct commands, starting with 'Ok Google,' and speak clearly when making your request. Try repeating your question if necessary.
General| Dustbin Capacity | 0.6 L |
|---|---|
| App Control | Yes |
| Noise Level | 55 dB |
| Auto-Empty Station Compatibility | No |
| Voice Control | Amazon Alexa, Google Assistant |
| Boundary Strips | Yes |
| Wi-Fi Connectivity | Yes |
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