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EUFY RoboVac 11+ - User Manual

EUFY RoboVac 11+
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T2104 51005001010 V07
Cleaning
Owner’s Manual
RoboVac 11+

Questions and Answers

  • G
    gibsoncharlesJul 27, 2025
    Why does my EUFY RoboVac 11+ Vacuum Cleaner have weak suction?
    • J
      Justin HollandJul 27, 2025
      If your EUFY Vacuum Cleaner's suction power is weak, check the following: * Ensure there are no obstructions blocking the suction inlet. * Empty the dust collector. * Clean the filter with a vacuum cleaner or a cleaning brush.
  • M
    Melissa RiceAug 1, 2025
    What to do if my EUFY RoboVac 11+ RoboVac won't charge?
    • W
      wmasseyAug 1, 2025
      If your EUFY RoboVac isn't charging, try these steps: * Check that the Charging Base is properly plugged into the outlet. * Dust off the charging contact pins with a dry cloth. * Clear the area around the Charging Base, ensuring there are no objects within 3 ft/1 m to the left and right and within 6 ft/2 m in front of the base.
  • F
    Frances CollinsAug 11, 2025
    Why does my EUFY Vacuum Cleaner RoboVac stop suddenly?
    • J
      Jeremiah WhiteAug 11, 2025
      Your EUFY RoboVac may stop suddenly for these reasons: * The rolling brush may be stuck. Turn off the RoboVac and remove any hair or debris from the rolling brush. * The bumper may be stuck. Tap the RoboVac's bumper several times to dislodge any trapped debris.
  • N
    nstephensAug 16, 2025
    How to fix abnormal movements of EUFY RoboVac 11+ Vacuum Cleaner RoboVac?
    • J
      Justin MendozaAug 16, 2025
      If your EUFY RoboVac is moving abnormally, try these solutions: * Clean the sensors carefully with a dry cloth. * Restart the RoboVac by turning the power switch off and on.
  • C
    Christina ReedAug 21, 2025
    What to do if the rolling brush on my EUFY Vacuum Cleaner doesn't rotate?
    • M
      mellisAug 21, 2025
      If the rolling brush on your EUFY Vacuum Cleaner isn't rotating: * Clean the rolling brush. * Check if the rolling brush and brush guard have been installed properly.
  • J
    Joe ChavezNov 5, 2025
    Why won't my EUFY RoboVac 11+ RoboVac turn on?
    • M
      melinda68Nov 5, 2025
      If your EUFY RoboVac isn't turning on, there are several things to check: * Ensure the main power switch is in the ON position. * Make sure the battery is fully charged. * Replace the batteries in the remote control. * Confirm the remote control is within 6 ft/2 m of the RoboVac. * Turn off the main power switch and then turn it back on. * Check if RoboVac is trapped or stuck on an obstacle. * Check if the battery level is too low. * Make sure the time, time of day (AM/PM), and the scheduled time have been set correctly. * Check if RoboVac’s power is too low to start cleaning. Also, if the RoboVac and remote control display work, but the RoboVac doesn't respond to commands, the remote may need pairing. To pair, turn off the main power switch, don't dock the RoboVac, the...

Summary

About Your RoboVac

Whats In the Box

Lists all items included in the RoboVac 11+ package, showing illustrations for each component.

RoboVac Anatomy

Details the different parts of the RoboVac 11+ by labeling components on top, side, and bottom views.

Dust Collector

Details components of the dust collector and how to separate them for cleaning.

Suction Inlet

Shows the location of the suction inlet on the RoboVac and its relation to the dust collector.

Charging Base

Illustrates the charging base, highlighting the status light, charging contact pins, and power socket.

Remote Control

Using Your RoboVac

Important Tips Before Use

Provides crucial advice and warnings to prevent damage or malfunction of the RoboVac during operation.

Install the Charging Base

Guides the user on proper placement and connection of the charging base for optimal RoboVac charging.

Charge Your RoboVac

Explains how to charge the RoboVac using the charging base or remote control and details status light indicators.

Start; Stop Cleaning

Instructs on how to turn on the main power and start or stop the RoboVac's cleaning cycle.

Select a Cleaning Mode

Introduces the Auto cleaning mode, explaining its pattern and how to initiate it.

BoostIQ Feature

Details the BoostIQ feature, which automatically adjusts suction power, and how to control it.

Spot cleaning

Explains the Spot cleaning mode for intensive cleaning of specific areas and its duration.

Edge cleaning

Describes the Edge cleaning mode, focusing on cleaning along walls and its duration.

Single Room cleaning

Details the Single Room cleaning mode for cleaning a single room and its duration.

Set Time and Schedule Cleaning

Manual cleaning

Explains how to manually control the RoboVac's movement using the remote control's directional buttons.

Set Time

Guides on how to set the current time on the RoboVac using the remote control.

Set a Scheduled Cleaning

Instructs on how to schedule the RoboVac to start cleaning automatically at a specific time.

Cleaning and Maintenance

Clean the Dust Collector and Filters

Provides step-by-step instructions on how to remove, empty, and clean the dust collector and its filters.

Clean the Rolling Brush

Details the process of removing, cleaning, and reinstalling the rolling brush and its guard.

Clean the Sensors and Charging Pins

Explains the importance of cleaning drop sensors and charging pins for optimal performance.

Clean the Side Brushes

Guides on how to remove hair and debris from the side brushes and clean them.

Replace the Side Brushes

Provides instructions on how to unscrew and replace the side brushes on the RoboVac.

Troubleshooting

Specifications

Customer Service

12-Month Limited Warranty

Outlines the warranty period and support offered for the RoboVac.

Lifetime Technical Support

Information about obtaining ongoing technical assistance for the RoboVac.

Email

Provides the email address for customer support inquiries.

Live chat

Offers a live chat option for customer support.

Customer service hotline

Lists phone numbers for customer support in different regions.

Important Safety Instructions

WARNING SYMBOLS USED

Explains the meaning of the safety alert symbol and its implications.

FCC Statement

FCC Radiation Exposure Statement

Declaration of Conformity

EUFY RoboVac 11+ Specifications

General IconGeneral
ModelRoboVac 11+
Suction Power1000 Pa
Battery TypeLithium-Ion
Battery Capacity2600 mAh
Runtime100 minutes
Charging Time5-6 hours
Dustbin Capacity0.6 L
Noise Level55 dB
Cleaning ModesAuto, Spot, Edge, Single Room
Filter TypeHigh-performance filter
Wi-Fi ConnectivityNo
App ControlNo
Voice ControlNo
SchedulingYes
Auto RechargeYes
Anti-drop SensorsYes
Anti-collision SensorsYes
Warranty12 months
Dimensions12.8 x 12.8 x 3.1 inches

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