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After Sales Support
(AU) 1300 886 649 (NZ) 0800 836 761 | info@tempo.org
Safety features
Overheat protection
The unit is equipped with an overheat protection mechanism, which shuts off
the heater automatically in case of overheating. Should the overheat protection
be triggered, switch off the heater, unplug it and let it cool down for at least
10 minutes. Remove any obstructions. Plug the heater in again and operate as
normal.
Make sure that there is sufficient room all around the heater so that the
appliance can properly dissipate the heat generated, and that nothing is
covering or obstructing the air outlet or intake.
The most common cause of overheating is deposits of dust or fluff in the
appliance. Ensure these deposits are removed regularly by unplugging the
appliance and vacuum cleaning air vents and grilles. If you cannot establish a
cause and the fault occurs repeatedly, please contact our after sales support
centre for advice.
Tip-over safety switch
The heater has a tip-over safety switch, which will turn off the heater if it is
tipped over or tilted. It will start working again as soon as the unit is placed
upright. But take extreme care when standing the heater upright, as it may
still be hot. Inspect it for damage, especially to the heating elements and
supply cord. Do not operate the heater if any damage is visible.
Troubleshooting
If your heater fails to operate, or you experience any other problem with the
heater, contact our after sales support centre for advice. Do not attempt to
open the heater and repair it yourself. Any repairs must be carried out by a
qualified technician. Before phoning for a service, please ensure that:
• Your heater is properly plugged in.
• The outlet and circuit breaker or fuse are working properly.
• The thermostat control knob is set to the desired temperature position.
• The overheat protection has not been triggered.
Operating Instructions (Cont.)
FIRST USE
The heater may produce fumes or odour when it is first heating up. This
is due to the components being new and can be disregarded safely. It is
entirely harmless. When switching on the heater for the first time, allow it
to run at full power until all odour and/or smoke has dissipated. Ensure
there is adequate ventilation.
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