8 Troubleshooting
72/ 106 e’line User Manual | © Eversys AG
S-015
Check cleaning ball dispenser.
Blocked or broken cleaning
balls?
Light barrier dirty?
The machine has been cleaned 10x without a
cleaning ball!
=> Check if a cleaning ball is blocked or broken
If the error remains, contact your service organi-
zation.
This stop message can only occur if you have set
the parameter "If cleaned without detergent" to
"Block after 4 days".
The coffee machine is blocked now until the next
cleaning with cleaning balls!
“7.3.6” on page 68
“11.4.7” on
page 102
S-016
The coffee machine has been
cleaned without cleaning
balls.
Cleaning ball dispenser
empty?
Blocked or broken cleaning
balls?
Machine blocked!
Contact service organization.
This stop message can only occur if you have set
the parameter "If cleaned without detergent" to
"Block after 4 days".
The coffee machine is blocked now until the next
cleaning with cleaning balls!
“7.3.6” on page 68
“11.4.7” on
page 102
S-017 Cleaning necessary.
Please press "Continue" to
start cleaning.
Press and hold the rinse key for three seconds to
start cleaning.
“7.3.1” on page 64
S-018 The last cleaning hasn't been
finished correctly.
Please press "Continue" to
start cleaning.
Cleaning cycle has been interrupted.
Please start a new cleaning procedure.
“7.3.1” on page 64
S-020
Brewing unit failure.
The brewing unit is blocked.
- Switch the machine OFF, wait 10 sec. and turn it
back ON.
- If doesn’t work, machine is blocked!
- Contact service organization.
“5.2” on page 38
S-021 Grounds bin is full.
Please empty the grounds bin
and press "Continue".
Empty the optional grounds bin and press the
button.
“9.5” on page 83
S-023 Cleaning required. Please wait
until all boilers are ready.
No action necessary -
S-024 Clean the milk tubes with a
damp cloth.
Remove and clean the milk
cleaning tank.
Clean the milk tubes with a damp cloth.
Remove and clean the milk cleaning tank.
“7.3.1” on page 64
S-025
Please wait...
Grounds drawer is full. Please wait until the run-
ning product has finished.
-
S-026 1) Remove the milk tank
2) Fill the empty cleaning tank
with 25 ml Everclean (press
pump once)
3) Press "Continue".
1) Remove the milk tank
2) Fill the empty cleaning tank with 25ml
Everclean (press pump once)
3) Press "Continue".
“7.3.1” on page 64
# Info message Explanation / Corrective action Refer to