2. Mobile Connection
*iOS: Genuine lightning to HDMI cable.
*Android: Micro USB to HDMI adapter / Type C to HDMI cable.
*Wireless Display Adapter: Anycast , Chromecast , Amazon Firestick.
TROUBLESHOOTING GUIDE
1. Home Theater Connection
*The Projector can be connected to Home Theater using Audio-out Port available on the projector.
Support @ 1800-121-4480
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3. Why Is the Display of the Projector Available but Without Audio?
*The Projector or the connected device (PC, TV, etc.) is muted
*Dolby sound is not supported, exit to play again
*The audio format is not supported by the projector *VGA connection can only transmit analog signal of video not audio. An external speaker is
required when the device is connected via VGA cable.
*Encryption applied to the videos or media player which holds the video. Try more videos to define this possibility.
*Exclude the above possibilities, try another HDMI cable /external speaker, and a 2.0USB disk/ Micro SD card within 32G/USB hard disk within 1TB
to play directly to check if the video and audio are both available.
4. Why Is the Audio of the Projector Available but Without Display?
*The video format is not supported by the projector
*Encryption applied to the videos or media player which holds the video
*If the lamp of the projector is off with only audio playing, the lamp is defective. Please contact Everycom for a replacement
*Try another HDMI cable if you select the HD input source
5. Why Does the Projection Screen Show No Signal?
*Make sure all cables are plugged correctly and firmly
*Make sure you select the right input source. For example, if you insert a USB drive, please select USB in the interface of Input Source
*USB 2.0 disk is supported on this projector. If a USB 3.0 is connected, it will only show No Signal.
6. How Can I do if the Image is Blurry or Out of Shape?
*Adjust the focus and keystone ring by moving it leftward/rightward till it shows the best images
*Place projector on a flat surface horizontally or vertically. An inclination of any angle may result in blurry displays or uneven colors
*Darker environment suggested achieving the best projecting performance
*The eligible distance of 1.2m-3.8m/32inch-120inch between the projector
*Projecting wall or screen is clean white if possible.
7. How Can I Do if the Image is Up Side Down?
*Enter Menu—Picture—Flip to flip the projection image accordingly
8. How Can I Do if the Projection Screen is Not Square or Allied Horizontally
*Make sure the projector is placed on a flat surface with projector light in the middle of the screen.
*Make sure the projector screen is placed horizontally
9. How Can I Do if there is Color Distortion?
*Make sure the video source has a fine resolution.
*Adjust the colors: enter Menu-Picture-Color Temperature, then select different modes and adjust the value accordingly.
*Reset the projector to manufacturer setting: enter Menu-Option-Restore Factory Default to reset..
Problems listed below might occur during the operation of your projector. Please refer to the possible factors
which might cause the issue to do troubleshooting.
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