21
TROUBLESHOOTING
Filter media not cleaning
1. Check the air valve is not blocked.
2. Check the slide valves are fully closed.
3. If the media is very dirty this may cause the pack to clump together.
Multiple cleans should clear this.
4. If the white end cap at the bottom of the filter is full of waste it is possible to
clear this by switching off the pump and unscrewing the waste valve assembly,
allowing the blockage to clear.
Filter media not agitating freely
It will take a few days before the media starts to behave as it should. During this
time it is likely to clump together and not agitate freely during cleaning. This will
only last a few days.
Waste water does not drain when the tap on the waste valve assembly is open
The white end cap at the bottom of the filter may be full of waste. It is possible
to clear this by switching off the pump and unscrewing the waste valve assembly,
allowing you to clear the blockage.
Waste valve assembly is leaking
Check o-ring is seated correctly inside waste valve assembly
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