Service & warranty
How to obtain Warranty Service or Parts
Service for your unit will be provided by CareCo, with
authorized independent CareCo servicers nationwide.
Note: Before calling for service, carefully read the Installation
and Operating instructions booklet.
Then if you need service:
1. Call a CareCo authorized servicer and advise them of
model number, serial number, date of purchase and
nature of complaint. Service will be provided during
normal working hours. Contact your dealer for the
name of an authorized servicer if unknown to you.
2. If your dealer is unable to give you the name of a
servicer or if you need other assistance, call the
following toll-free number for the name of an
authorized servicer or authorized parts distributor:
1-800-332-6658
or you may write:
CareCo, Service Department
415 W. Wabash Ave., RO. Box 200
Effingham, IL 62401
Proof of Purchase Date
It is the responsibility of the consumer to establish the
original purchase date for warranty purposes. We recommend
that a bill of sale, cancelled check, or some other appropriate
payment record be kept for that purpose.
To locate your nearest Service Center, call 800-332-6658.
For models installed in North America - If service or parts are
required
First, make the recommended checks. If it appears that service
or parts are still required, see your warranty "How to Obtain
Warranty Service or Parts". Please have the model number and
serial number with you when calling.
For models installed outside of North America
For models purchased for use outside North America, the
manufacturer does not extend any warranty either expressed
or implied. Consult your local dealer for any warranty terms
extended by the importer in your country.
Warranty
Full (FiveYear) Parts and Labor Warranty
During the five years after the date of original purchase,
Fedders North America will, through its authorized servicers
and free of charge to the owner or any subsequent user, repair
or replace any parts which are defective in material or
workmanship due to normal use when the unit is delivered by
the owner to and picked up from one of our authorized
servicers. If requested, in-home service, pick-up, redelivery and
reinstallation will be provided, but are the owner's
responsibility.
Note: In the event of any required parts replacement within the period
of this warranty. Fedders North America replacement parts shaft be
used and will be warranted only for the period remaining on the original
warranty.
Exceptions
The above warranty does not cover failure to function caused
by damage to the unit while in your possession (other than
damage caused by defect or malfunction), or by its improper
installation, or by unreasonable use of the unit, including
without limitation, failure to provide reasonable and necessary
maintenance or to follow the written Installation and
Operating Instructions. If the unit is put to commercial,
business, rental, or other use or application other than for
consumer use, we make no warranties, express or implied,
including but not limited to, any implied warranty of
merchantability or fitness for particular use or purpose.
THE REMEDIES PROVIDED FOR IN THE ABOVE EXPRESS
WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES AND NO
OTHER EXPRESS WARRANTIES ARE MADE. ALL IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR USE OR PURPOSE, ARE LIMITED IN DURATION TO
FIVE YEARS FROM THE DATE OF ORIGINAL PURCHASE. IN NO
EVENT SHALL FEDDERS NORTH AMERICA BE LIABLE FOR
INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN
IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH
DAMAGES. NO WARRANTIES, EXPRESSOR IMPLIED, ARE MADE
TO ANY BUYER UPON RESALE.
Some states do not allow limitations on how long an implied
warranty lasts or do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitations
or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights which
may vary from state to state.
No warranties are made for units sold outside of the above
stated areas. Your distributor or final seller may provide a
warranty on units sold outside of these areas.
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