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FIELD ONE Force - Troubleshooting and Warranty

FIELD ONE Force
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CAUTION: READ AND FOLLOW ALL SAFETY GUIDELINES AND WARNINGS BEFORE HANDLING OR
ATTEMPTING ANY WORK ON YOUR FIELD ONE PAINTBALL MARKER. SHOULD YOU BE UNSURE AT ANY
POINT, STOP AND GET HELP FROM A FIELD ONE PAINTBALL CERTIFIED TECHNICIAN.
Field One Paintball Warranty
Warranty Support and Service for Bob Long Technologies and Field One Paintball (F1P) products is provided by factory trained service
technicians and F1P Authorized Service Locations. The F1P warranty is valid for one (1) year from purchase date to initial retail purchaser.
The warranty is limited to defects in workmanship and materials covering the paintball marker and regulator components. The electronic
components and solenoid are warranted for 120 days from purchase date. Electronic components are not covered under warranty if there is
evidence of water damage, battery corrosion or negligence. Disposable parts (Batteries, O-Rings, Seals, etc.) are not covered under
warranty.
This warranty is effective only if the customer is able to provide a valid receipt or proof of purchase that includes the date of purchase, the
purchase location and a description of the marker. The warranty is non-transferable. The warranty period starts at the date of purchase.
This warranty is limited to repair or replacement of defective parts with the customer responsible for transporting the product to and from the
F1P Authorized Service Location. Warranty coverage is authorized at the sole discretion of Field One Paintball factory staff.
This warranty does not cover surface damages (scratches and nicks), misuse, or improper disassembly and reassembly. Attempts made to
drill holes or remove metal from external surfaces could degrade the performance and/or safety of the marker and may only be performed
with written approval from F1P. The factory recommended lubricant is Field One Paintball Lubricant. Use of any other lubricant could result
in reduced performance and invalidation of the F1P warranty. The use of Teflon tape as a sealant for any marker component may internally
damage electro-pneumatics. The use of Teflon tape will void your warranty. When installing aftermarket parts or products, ensure
attachment fasteners DO NOT protrude into internal assemblies. When installing aftermarket grips, ensure attachment fasteners DO NOT
protrude into internal grip assembly. Do not use Loctite to secure screws or parts on your marker without consulting with a F1P certified tech.
Trigger alteration of any kind may result in serious injury, do NOT attempt to alter the trigger assembly in any way. Use of aftermarket
components within the bolt system, trigger or other operational components voids any warranty on the modified assembly and its interacting
systems.
Removal of factory anodizing or other finish voids the warranty of any affected component, as tolerances will be affected by such action. F1P
strongly discourages use of aftermarket internal components as they may jeopardize the performance and/or safety of your paintball marker.
If you have a question about service or warranty for your marker, please give us a call at (415)324-4050 or email us:
help@fieldonepaintball.com
Acculock Lifetime Insert Replacement Program
If any of your Field One Paintball Acculock Inserts are damaged for any reason, we’ll replace it with the same or similar insert for as long as
you own your kit. Just return your damaged insert to Field One Paintball at the address below with your name, address, contact info and a
copy of your purchase receipt or other proof of purchase. Also include a check for $7 USD payable to Field One Paintball to cover shipping
and processing.
Send your damaged insert to:
Field One Paintball
Attn: Acculock Replacement Program
34 De Luca Place Suite D
San Rafael, CA 94901
This offer is only valid for the original owner and is not transferable. Limited to one replacement of each insert per customer. Offer void where
prohibited or otherwise restricted by law. Field One Paintball LLC reserves the right to modify or discontinue the terms of the Acculock
Lifetime Insert Replacement Program at any time. Program does not apply to product requiring shipping outside of the United States.
Thanks again for your support. If you have any questions about the AccuLock Barrel System, please feel free to contact us by phone or
email.