Customer Service: 1-844-FIRMAN1
.
For all other issues, contact authorized dealer or Firman customer service.
Engine is running
,
but no
AC output is available
.
1.
Circuit breaker is open
.
2.
Fault in generator
.
3.
Poor connection or defective cord set
.
4.
Connected device is bad
.
1.
Reset circuit breaker
.
2.
Contact authorized service facility.
3.
Check and repair
.
4.
Connect another device that is in
good condition
.
Engine runs good at
no
-
load but
“
bogs down
”
when loads are connected
.
1.
Short circuit in a connected load
.
2.
Engine speed is too slow
.
3
. Shorted generator circuit
.
4. Clogged or dirty fuel filter.
1. Disconnect shorted electrical load.
2. Contact authorized service facility.
3. Contact authorized service facility.
4. Clean or replace fuel filter.
Engine will not start
;
starts
and runs rough or shuts
down when running
.
1.
Fuel selector switch set to OFF
(
O
)
position
.
2. The indicator light is OFF or
flashing red.
3.
Low oil level
.
4.
Dirty air cleaner
.
5.
Out of gasoline
.
6.
Stale gasoline
.
7.
Spark plug wire not connected to
spark plug
.
8.
Bad spark plug
.
9.
Water in gasoline
.
10.
Flooded
.
11.
Excessively rich fuel mixture
.
12.
Clogged or dirty fuel filter.
13.
Starting battery may have
insufficient charge.
14.
Out of LPG/NG.
15.
LPG cylinder knob / NG supply
valve is not open.
16.
Out of battery power.
1.
Set fuel selector switch to “GAS”
or “LPG/NG” position.
2. Must have solid red indicator light
to be able to start the engine.
3.
Fill crankcase to proper level or
place generator on level surface
.
4.
Clean or replace air cleaner
.
5.
Fill fuel tank with gasoline
.
6.
Drain fuel tank and carburetor
;
fill
with fresh gasoline
.
7.
Connect wire to spark plug
.
8.
Replace spark plug
.
9.
Drain gas tank and carburetor
;
fill
with fresh gasoline
.
10.
Wait
5
minutes and re
-
crank engine
11.
Contact authorized service facility
.
12.
Clean or replace fuel filter.
13.
Check battery output and charge
battery as necessary.
14.
Replace LPG cylinder/ check NG supply.
15.
Fully open LPG cylinder knob / NG
supply valve.
16.
Start Engine in “GAS” position.
Charge or replace battery.
1.
Load is too high
.
2.
Dirty air filter
.
3.
Clogged or dirty fuel filter.
4.
Clogged spark arrester.
1. Don't Overload Generator
2.
Replace air filter
.
3.
Clean or replace fuel filter.
4.
Clean or replace spark arrester.
1.
Carburetor is running too rich or too lean
.
2.
Clogged or dirty fuel filter.
1.
Contact authorized service facility
.
2.
Clean or replace fuel filter.
Engine shuts down when
running.
1.
Out of gasoline or LPG/NG.
2.
Dirty air cleaner.
3.
Low oil level.
1.
Fill fuel tank with gasoline or replace
LPG cylinder / check NG supply.
2.
Clean or replace air cleaner.
3.
Fill crankcase to proper level or place.
generator on level surface.