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Troubleshooting
Problem Possible Cause Solutions
No Picture on Monitor
Cable from power adapter is loose or is
unplugged
• Confirm that all cables are connected correctly
• Confirm that the power adapter is securely connected to the
back of the unit
• Confirm that the monitor is powered on (POWER LED indicator
on the front should be Green.
VGA Cable not connected or damaged
• Make sure the VGA connection to the Monitor and source DVR is
properly aligned and securely fastened.
• Check the pins on both ends of the VGA plug. If any are broken,
bent or missing replace the cable.
The image does not fit onto the
Monitor screen
Monitor not adjusted properly • Adjust screen settings per instructions in this manual.
The image is too light or too dark Monitor not adjusted properly • Adjust brightness screen settings per instructions in this manual.
Color appears abnormal Damaged VGA Cable
• Check the pins on both ends of the VGA plug. If any are broken,
bent or missing replace the cable.
Appendix
Troubleshooting and Specifications
Technical Specifications
Item Specification
DISPLAY SIZE 18.5” (16:9) LED SLIM
DISPLAY STYLE ACTIVE MATRIX TFT
BACKLIGHT LED
DYNAMIC CONTRAST RATIO 5,000,000:1
PIXEL PITCH 0.239
RESOLUTION 1366 x 768 @ 60Hz
RESPONSE 2mS
VIEWING ANGLE H/V 176O/170O
COLOR GLOSSY BLACK
H-FREQUENCY
55.9KHz
V-FREQUENCY 60Hz
VGA INPUT YES
POWER REQUIREMENTS 100-240VAC, 50/60Hz, 1.5A
POWER CONSUMPTION 11W
STANDBY POWER CONSUMPTION 0.5W
FRONT CONTROL MENU, DOWN, UP, AUTO POWER/LED
OSD ENGLISH, GERMAN, FRENCH, ITALIAN, SPANISH, CHINESE, PORTUGUESE
WORKING TEMPERATURE
41 °F to 114 °F (5 °C to 40°C)
MONITOR DIMENSIONS
13 3/4” (349.3mm) H x 17 3/4” (450.9mm) W x 5 3/4” (146.1mm) D
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