FirstStreet Quingo - Troubleshooting Guide

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Troubleshooting Guide
This table is a guide to troubleshooting. The problem may be a simple fix, but if you
have any doubts phone your Service Provider.
Symptom
• UNIT DOES NOT MOVE.
Check: Does the battery level
indicator work when the ignition is
switched on?
• STEERING IS LOOSE OR
WOBBLY WHEN DRIVEN.
Check: Have you hit a curb or
obstacle hard? Are the handlebars
straight when riding in a straight
line?
• VEHICLE BEHAVES
ERRATICALLY WHEN DRIVEN.
Check: Does the vehicle shake or
cut out?
• VEHICLE WILL NOT CLIMB OR
DESCEND THE DOCKING
STATION.
Check: Are the wheels slipping?
• SHORT RANGE
Check: If the red charging lamp
stays on after all-night charging, it
may be a defective or worn-out
battery.
Solution
• Freewheel is engaged (check the
dash display on page 8)
• The Battery is flat– check level
• Check for tire damage
• Damaged steering – contact
Service Provider
• Is the seat loose? – contact
Service Provider
• Possible electronic problem -
contact Service Provider
• Binding front wheels
• Binding rear wheels – Emergency
brake – Switch into freewheel and
the vehicle should move easily (if
not, contact the Service Provider).
• The Flyte is fitted with bespoke
tires. These may need replacing.
Only fit ‘Quingo Flyte ultra-grip
rear tires.’
• Check tire pressures – should be
30psi all around (not the small
outer wheels)