Troubleshooting
If you experience any of the following issues, restart your tracker:
l
Won't sync
l
Won't track steps or other data
l
Won't respond to taps
To restart your tracker:
1. Open the battery door using the battery door tool and remove the battery.
2. Wait 10 seconds.
3. Place the battery back into the tracker with the “+” side facing up, and close
the door.
For more information or to contact Customer Support, see help.fitbit.com.
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