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Unexpected behavior
If you experience one of the following problems, it may be fixed by restarting your watch:
Not syncing despite successful setup
Not responding to taps despite being charged
Not tracking your steps or other data
Restarting your watch reboots the device but does not delete any data.
To restart your watch, press and hold the back and bottom buttons for a few seconds until you see the
Fitbit logo on the screen.
For additional troubleshooting or to contact Customer Support, see help.fitbit.com.
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