Warranty
WARRANTY SERVICE
If
you need service or warranty information,
please see the booklets and other documents
included in your Owner's Information
Paclwge. When contacting any
of
the
equipment manufacturers, always have the
model and serial numbers available. Appliance
identification numbers wiIl be found on tags
or
plates attached to the appliance.
If
you ever need warranty work done, be sure to
have the right papers with you.
If
required work
is
not covered under the warranty, your dealer's
service department can help you with getting the
correct service. Always keep a maintenance log
of
your RV's service history.
Always make a written list
of
the RV's problems
or the specific work you want done.
If
you've
had work done that
is
not on your maintenance
log, let the selvice advisor know. Don't keep
secrets.
And finally, be reasonable with requests.
If
you
have a long list
of
service items that need atten-
tion and you need your
RV
very soon, discuss
the situation with the service advisor, listing the
items in order
of
priority. This will help the
service department manage their time and will
help get you going
as
quickly
as
possible.
If
you have a warranty
or
service concern about
the chassis portion
of
your vehicle please be
aware that you may go directly to an authorized
chassis dealer for service. This may save you
time and effort
as
the chassis warranty
is
administered by the chassis manufacturer.
Consult your area phone directory for an author-
ized dealer and make arrangements with their
service department.
If
you are unsure
if
the con-
cern
is
chassis related, feel free to contact your
Fleetwood dealer to assist you.
REPORTING SAFETY DEFECTS
If
you believe that your vehicle has a defect
which could cause a crash, injury, or death, you
should immediately inform the
National
02-4
Highway Traffic Safety Administration (NHTSA)
in addition to notifying the Fleetwood Owner
Relations at 1-800-322-8216.
If
NHTSA receives similar complaints, it may
open an investigation, and
if
it finds that a
safety defect exists in a group
of
vehicles, it
may order a recaIl and remedy campaign.
To contact
NHTSA, you may either call the Auto
Safety Hotline toIl-free at 1-888-327-4236 or
write to:
NHTSA
U.S.
Department
of
Transportation
400
Seventh St.
SW
Washington, DC 20590
You can also obtain other information about
motor vehicle safety from the Hotline.
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