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Flow Key is really
hard to turn when
opening the frame
The cells of the Flow Frame are sealed with beeswax
by the bees. Sometimes this wax is particularly tough
and the key is really hard to turn. To make it easier, you
can open part of a frame at a time. This is achieved
by inserting the Flow Key part way into the
LOWER
operating slot and turning it. You can then insert the
key further in and repeat the process until you have
opened the entire frame.
Honey not flowing
after opening the
Flow Frame
Check the Flow Key is inserted in the
LOWER operating
slot. Turn the key 90 degrees to the vertical position.
Leave it in this position until honey starts to flow.
Sometimes the wax is particularly tough and the Flow
Frame takes longer to open. You can leave the key in
the vertical position for an hour or more. If the honey
is still not flowing, you may have crystallised honey in
your cells [See following point].
Honey has
crystallised in the
Flow Frames
If honey has crystallised in the Flow Frames, you have
two options:
1. Wait for the bees to remove it: Attempting to harvest
the honey will have disturbed the comb a little. The
bees will likely remove the crystallised honey to repair
the cells.
2. Remove it yourself: The frames will need to be
removed from the super and warmed gently. Refer to
www.honeyflow.com/faqs for more information.
Cap doesn’t fit on
key access slot
The cap can only be replaced when the frame is
properly reset. Insert Flow Key in the
UPPER operating
slot and rotate 90 degrees. Remove Flow Key and
replace cap.
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