23 Instruction Manual
Warranty
Flowmetrix SA CC warrants to the purchaser that the equipment to be delivered hereunder will
be free from defects in materials, workmanship and title and will be of the kind and quality
designated in the proposal.
The foregoing warranty is exclusive and in lieu of all other warranties whether express or
implied including any warranty of merchantability or of fitness for a particular purpose.
Warranties other than the above will only be effective if written and signed by an officer of
Flowmetrix SA CC
If within 1 (one) year from the date of delivery, the equipment delivered hereunder does not
meet the warranties specified above, Flowmetrix SA CC shall thereupon correct such defects,
at its sole discretion, either by repairing or by replacing the instrument in its entirety.
The costs of returning the equipment to Flowmetrix SA CC and for the repaired or replaced
item being returned to the purchaser shall be for the account of the purchaser.
The liability of Flowmetrix SA CC is conditioned upon the equipment covered hereunder being
handled, installed, operated, maintained, stored or used, as the case may be, in strict
accordance with the written instructions or technical direction supplied by Flowmetrix SA CC,
and is further conditioned upon the purchasers prompt written notice (within 30 days) to
Flowmetrix SA CC of such defects.
Flowmetrix SA CC makes no warranties which extend to the items covered hereby due to
improper handling, installation, operation, maintenance, storage or use; abnormal or
undisclosed environmental conditions; or operating or use in an otherwise improper manner.
The liability of Flowmetrix SA CC to the purchaser, except as to title, arising out of the
supplying of the equipment or its use, under this warranty article, shall not, in any case,
exceed the cost of correcting defects in the equipment as herein provided and upon the
expiration of the warranty described herein, all such warranty liability shall terminate. The
foregoing shall constitute sole warranty remedy of the purchaser and the sole warranty liability
of Flowmetrix SA CC.
Goods Return Procedure
Damaged or defective equipment should be returned to the supplier prepaid. Do not return
goods until written authorisation to do so has been obtained. Returned goods must have
accompanying them a letter stating the following:
Your company name and order number
The contact person at your company
Serial number and name of product
Description of damage and cause if known
Nature of any repair attempted by the user
Type of repair, replacement or adjustment requested