Please power on your phone.
2. Phone is out of the network service area.
Please make sure the current network is in
good service.
3. Your SIM card is not proper or out of
service fee.
Make sure your SIM card can work properly.
4. Perhaps you set up call barring.
According to your needs, please cancel call
barring.
5. The phone screen is locked.
Please unlock the screen according to the
prompts.
6. I cannot hear and/or be heard from the other side?
Possible Reasons for Malfunction
Please raise the phone call volume.
Mute icon is pressed during the call
Please deactivate the Mute function.
The signal is poor or unstable
Please move to an open area or an area
with good signal strength.
7. The call alert doesnāt ring when a call coming in?
Possible Reasons for Malfunction
1.
Incoming call alert is set as silent.
Please re-set the incoming call alert as a
sound alert.
2. The ring volume is set too low.
Please increase the phone call volume.
3. You have set up call forwarding on your
phone.
Please cancel call forwarding.
8. Battery seems to drop really quickly.
Possible Reasons for Malfunction
1. Battery power runs out fast..
Please make sure your battery be charged
in full before use
2. Battery is not good with the phone
connection.
Please install battery properly.
3. Perhaps the charger or battery is
damaged.
Please contact the nearest FLY Authorized
Care Centre
Some features such as playing the media
files, using camera or camcorder, running
applications in the background, constantly
syncing email and using Wi-Fi or Bluetooth,
can drain the battery quickly than usual.
Please keep these functions closed when
not required.
9. My device does not read a microSD card installed in my device?
Possible Reasons for Malfunction
1. T-Flash card is not installed properly.
Turn off your device, pull out MicroSD card,
put it on again and turn on your device.
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