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TROUBLESHOOTING
Ⅴ. How To Resolve Malfunction
1. For troubleshooting your FLY mobile phone, please refer to the following tips. If the issue
doesn’t get resolved with these quick tips, please contact one of our Authorized Care Centres.
You may locate the nearest centre at http://flymobile.in/service-center/store-locator.html
2. My Phone would not power on?
Possible Reasons for Malfunction
1. Press [Power ] key shorter.
Long press [Power] key over 3 seconds
Charge your battery for a few minutes then
try power on again.
3. The battery is installed incorrectly.
Check if the battery is seated correctly on
the device.
4. Abnormally using leads phone not to
power on.
Please contact the local service centre.
3. Audio quality seems poor?
Possible Reasons for Malfunction
1. The current signal strength is unstable.
You may be in the fast-moving state train or
car, etc.), according to the signal strength,
select a place with good signal to make a
call to ensure call quality.
2. You might be in an area where the signal
strength is low.
Please move to open areas.
4. My device would not make and/or receive calls?
Possible Reasons for Malfunction
You might be in an area where the signal
strength is low.
Make sure you are in the area with good cell
signal. To ensure it, see the signal strength
indicator on the top right of your device
screen
1. You might have set up Call
Forwarding on your phone.
According to your needs, please cancel call
forwarding.
2.Check if your device is set on Airplane
mode.
3.SIM card might not be inserted properly
Please check, and insert the SIM card
properly.
5. You can’t make a call?
Possible Reasons for Malfunction
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