EN-12 Additional Guide | T.E.C. PACK for Shimano Steps E8000 Version 1
3.4 Fault
Description Cause Remedy
The battery cannot be
recharged.
a) The power plug of the charger is not securely inserted into the
electrical outlet.
a) Disconnect the power plug of the charger. Reconnect it, and then repeat the recharging
operation.
a) Charging plug of the charger is not securely inserted into the
battery.
b) Disconnect and then reconnect the charging plug of the charger. Then repeat the
charging process.
c) Damaged battery.
c) Damaged batteries must not be charged or used for any other purpose.
The battery may have to be replaced.
d) Charger defective. d) This may have to be replaced.
The battery gets hot. The temperature of the battery may have exceeded the operating
temperature range.
Stop charging, wait for a while and then start charging again. If the battery is too hot to
touch, it may indicate a problem with the battery.
An abnormal odour can be
detected.
The battery may be defective. Stop using the battery immediately.
Smoke is coming out from the
battery.
The battery may be defective. Stop using the battery immediately.
The battery quickly loses its
charge.
The battery may be at the end of its service life. Replace the battery with a new one.
The range appears too short The range depends on:
» Ride prole
» Assist mode
» Tyre pressure
» Riding style
» Physical condition
» Overall weight
» Outside temperatures
» Battery capacity
» The route selected
a) There are many reasons why the range may seem low.
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