Follett Horizon Elite HCC1410AHS User Manual (English)

Other manuals for Follett Horizon Elite HCC1410AHS

Installation Instructions24 pages

Manual8 pages

Questions and Answers:

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Kimberly LyonsAug 12, 2025
Why is my Follett Horizon Elite HCC1410AHS not making ice and showing HI PRESSURE?
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  richard64Aug 12, 2025
  The 'HI PRESSURE' error on your Follett Ice Maker, preventing ice production, can arise from several factors: * High ambient temperatures exceeding 100°F (38°C): Ensure the surrounding area is air-conditioned to below this temperature. * Inadequate ventilation or air recirculation: Reposition the ice machine to improve ventilation and prevent exhaust recirculation. * Clogged condenser (for air-cooled models): Clean the condenser grille. * Lack of water flow through the condenser (for water-cooled models): Restore proper water flow. * Fan malfunction: Correct airflow by removing any blockage from fan blades, replacing the PC board, or replacing the fan motor.
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Lindsay MontoyaAug 15, 2025
What to do if my Follett Horizon Elite HCC1410AHS is not making ice and HI AMPS is displayed?
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  hcoleAug 16, 2025
  If your Follett Ice Maker isn't producing ice and shows a 'HI AMPS' error, the following could be the reasons: * Poor water quality: Clean the ice machine, increase flushing frequency, and adjust the TDS switch to the High TDS setting. * Damaged shuttle mechanism: Repair or replace the shuttle mechanism. * Intermittent drive output from PC board: Replace the PC board, as it may be causing the evaporator to freeze. * Gearmotor unplugged: Ensure the gearmotor is properly plugged in.
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Steven DavisAug 19, 2025
Why is my Follett Horizon Elite HCC1410AHS in TIME DELAY without a full bin?
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  Jennifer DrakeAug 20, 2025
  If your Follett Ice Maker is in 'TIME DELAY' mode despite the bin not being full, consider these potential causes: * Ice jamming: Incorrectly installed transport tube may cause a false shuttle. Correct the transport tube routing. * Shuttle malfunction: If the shuttle is stuck in the up position, repair or replace the shuttle mechanism. * Thermostat issues: A damaged or improperly installed thermostat (open) needs replacement or repositioning. * Transport tube problem: If the transport tube has backed out of the coupling, correct the coupling installation.
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Mr. Robert JacksonAug 23, 2025
How to fix a Follett Horizon Elite HCC1410AHS Ice Maker that is running but not making ice?
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  Lisa FloresAug 25, 2025
  If your Follett Ice Maker is running but not producing ice, the issue might stem from: * A defective compressor: Replace the compressor. * A defective start relay: Replace the start relay. * A defective start capacitor: Replace the start capacitor. * A defective run capacitor: Replace the run capacitor. * A defective main contactor: Replace the main contactor. * No output from PC board: Replace the PC board.
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brewerbobbyAug 27, 2025
What to do if my Follett Horizon Elite HCC1410AHS is making ice but there's excessive water in the bin?
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  Corey BellAug 27, 2025
  If your Follett Ice Maker is producing ice but there's too much water in the bin, it could be due to: * Failed water sensors: Clean or replace the water probe assembly and check wiring connections, as the processor might incorrectly detect a lack of water. * Blocked reservoir vent: Clean or replace the vent tubes. * Defective water feed solenoid valve: Replace the valve if it's stuck in the open position.
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William MoralesAug 30, 2025
What to do if my Follett Horizon Elite HCC1410AHS is not making ice and shows a 'Lo water' error?
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  daniel36Aug 30, 2025
  If your Follett Ice Maker isn't making ice and displays a 'Lo water' error, here's what might be happening: * Insufficient water supply: Restore the water supply and inspect water filters. You may need to press the reset button to restart the ice machine if the evaporator was completely empty. * Low water pressure: The ice machine should start once the water reaches the normal low level. * Defective water feed solenoid valve: Replace the water feed solenoid valve if it's stuck in the closed position. * No water feed output from PC board: Replace the PC board. * Plugged screen on fill solenoid inlet: Remove and clean the screen. * Plugged check valve: Remove and clean the check valve.
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Abigail JamesSep 3, 2025
What causes a drain clog in a Follett Horizon Elite HCC1410AHS that is making ice?
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  Monica CantrellSep 3, 2025
  A drain clog in your Follett Ice Maker while it's making ice can be caused by improper flow in the drain system. To resolve this, correct or clean the drain system.
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garzacoreySep 7, 2025
What to do if my Follett Ice Maker is not making ice due to a drain clog?
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  Tracey PerezSep 7, 2025
  If your Follett Ice Maker isn't making ice because of a drain clog, it could be due to an internal water leak touching the chassis sensor. Identify and repair the leak. Clean and dry the chassis and sensors, then restart the machine.