Troubleshooting
Condition Potential Causes
Can’t create a
MyKey™
• Key in the ignition is already a MyKey™.
• Key in the ignition is the last remaining admin key
(there always has to be at least one admin key).
• Intelligent access key (if equipped) is not in the
backup slot (for vehicles with push button start).
• SecuriLock威 passive anti-theft system is disabled
or in unlimited mode.
• Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey™. Refer to Using MyKey™
with remote start systems section.
Cannot program
the MyKey™
optional settings
• Key in the ignition is a MyKey™.
• No MyKeys™ are programmed to the vehicle.
Refer to Create a MyKey™ section.
• Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey™. Refer to Using MyKey™
with remote start systems section.
Cannot clear
MyKey™
• Key in the ignition is a MyKey™ .
• No MyKeys™ are programmed to the vehicle.
Refer to Create a MyKey™ section.
• Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey™. Refer to Using MyKey™
with remote start systems section.
Lost the only
admin key
• Purchase a new key from your authorized dealer.
Lost any key • For programming spare keys, refer to the
Programming spare keys section in this chapter.
I accidentally
programmed all
keys as MyKeys™
• Vehicle has a non Ford-approved remote start
system that is recognized as an admin key. Refer to
the Using MyKey™ with remote start systems
section to reset all MyKeys™ as admin keys.
Locks and Security
136
2011 Explorer (exp)
Owners Guide, 1st Printing
USA (fus)
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