What to do if my Ford Automobile Accessories is constantly updating/rebooting?
If your Ford Automobile Accessories is updating or rebooting, wait for the wall box to finish its updates. Unplug the vehicle coupler before cycling the breaker off and back on, then plug the vehicle coupler back into the vehicle. If the issue continues, contact Ford Customer Service.
How to connect Ford Connected Wall Box Automobile Accessories in pairing mode?
To connect to the wall box of your Ford Automobile Accessories in pairing mode, use the Installation application or FordPass App™.
What to do if my Ford Connected Wall Box is not charging?
If your Ford Automobile Accessories station isn't charging, ensure it is not in a locked state. Also, check that the vehicle coupler is properly inserted into the vehicle. Verify and adjust your vehicle charge scheduling or time preferences and confirm that the vehicle isn't already fully charged.
Why does my FordPass™ App lose communication with Ford Connected Wall Box?
If the FordPass™ App loses communication with your Ford Automobile Accessories, ensure there is a strong WiFi signal at the charge station location. Try switching the modem and router off and back on, then reconnect to the WiFi network. You can also close and restart the FordPass™ App. If a user invited by the owner has lost connection, verify the user’s access status.
What to do if my Ford Connected Wall Box is unpowered?
If your Ford Automobile Accessories is unpowered, ensure the circuit is operational and the circuit breaker is switched on. If the problem continues, contact Ford Customer Service.
How to troubleshoot Ford Automobile Accessories in general?
For general troubleshooting with your Ford Automobile Accessories: * Unplug the wall box from the vehicle. * Switch the wall box off and back on at the circuit breaker. If the issue persists, contact Ford Customer Service.
What to do if charging is reduced on my Ford Connected Wall Box?
If your Ford Automobile Accessories is experiencing reduced charging, unplug the wall box from the vehicle. Next, switch the wall box off and back on at the circuit breaker. If the issue continues, contact Ford Customer Service.
Why does my Ford Connected Wall Box Automobile Accessories go into unexpected standby?
If your Ford Automobile Accessories enters standby unexpectedly, make sure the vehicle coupler is properly inserted into the vehicle. Also, verify and adjust your vehicle charge scheduling or time preferences, and confirm the vehicle is not fully charged.
What to do if setup mode stopped on Ford Connected Wall Box Automobile Accessories?
If the setup mode stops on your Ford Automobile Accessories, ensure there is a strong Wi-Fi signal at the charge station location. Try switching the modem and router off and back on, and then reconnect to the Wi-Fi network. Restart the setup process and unplug the wall box from the vehicle.
How to unlock Ford Connected Wall Box?
If your Ford Automobile Accessories is locked, use the FordPass™ App to unlock the wall box.
General| Brand | Ford |
|---|---|
| Model | Connected Wall Box |
| Category | Automobile Accessories |
| Language | English |
Explains the document's primary function and target audience.
Provides guidance on how to effectively read and utilize the manual.
Details the specific applications and operational parameters for the wall box.
Explains the meaning of various symbols and text highlighting used in the manual.
Information regarding the open-source software used within the product.
Covers essential safety precautions and compliance with regulations.
Details critical warnings, handling, and operational safety guidelines.
Describes Bluetooth and Wi-Fi connectivity for setup and operation.
Step-by-step instructions for initiating a vehicle charging session.
Procedures for safely ending an ongoing charging session.
Outlines the various functionalities and capabilities of the wall box.
Explains the meaning of different LED indicators and their states.
Provides guidance for diagnosing and resolving common operational problems.
Steps required before commencing the product's initial setup process.
Detailed instructions for configuring the wall box for use.
Guide on how to access and view the product's open-source software licenses.
Guidelines for performing routine maintenance by qualified personnel.
Proper methods for cleaning the wall box safely.
Information on unauthorized repairs and replacement policies.
Instructions for environmentally responsible disposal of the device.
Details the scope, duration, and conditions of the product warranty.
Lists conditions or damages not covered by the manufacturer's warranty.
Outlines the procedure for submitting and processing a warranty claim.
Provides additional notes, legal remarks, and liability limitations for the warranty.
Lists authorized warranty service providers by country.
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