Focus
Revised December 2010
Focus
Comfort/Convenience
— SYNC
®
Key Features
— Traffic, Directions and Information
— 911 Assist
TM
— Vehicle Health Report (VHR)
on this page
2011
16
SYNC
®
Technology
(1) Driving while distracted can result in loss of vehicle
control. Only use mobile phones and other devices,
even with voice commands, when it’s safe to do so.
(2) The Bluetooth word mark is a trademark of the
Bluetooth, SIG, Inc.
(3) Traffic alerts and turn-by-turn directions
available in select markets. Standard text
messaging data rates may apply.
(4) The vehicle electrical system (including the battery),
the wireless service provider’s signal and a connected
mobile phone all must be available and operating
for 911 Assist to function properly. These systems
may become damaged in a crash. The paired mobile
phone must be connected to SYNC and the 911 Assist
feature enabled for 911 to be dialed.
NOTE: Not all SYNC features will be compatible with all
cell phones. Features like ringtone support and audible text
messages may not work with certain cell phones.
Key Features
Award-winning SYNC
®(1)
changes the way customers use their digital
media and Bluetooth
®(2)
wireless technology enabled mobile phones
with these features:
• 911 Assist
TM
• Vehicle Health Report (VHR)
• Voice-activated hands-free calling
• Uninterrupted connections that allow going directly from mobile
phone to the vehicle’s hands-free phone during the call
• Audible text messages
• Caller ID, call waiting and conference calling
• Voice-activated control of an MP3-style media player
• Instant voice recognition
• Ringtone support
• Automatic phone book transfer for mobile phones with this feature
• Multilingual intelligence (English, French, Spanish)
• For more information, go to syncmyride.com
Traffic, Directions and Information
(1)
• Ford-exclusive technology
• Includes complimentary three-year prepaid subscription
• Provides simple voice command access to traffic reports, turn-by-
turn driving directions, business listings, sports scores, weather
forecasts and news
• Updatable by logging on to syncmyride.com
• Traffic provides traffic reports between two points
(3)
– Also provides text message traffic alerts to the owner’s mobile phone
– Customers can use their online SYNC owner account to set up
personalized address points
• Directions provide easy-to-understand in-vehicle turn-by-turn
directions to businesses, personalized locations or specific
street addresses
(3)
– Directions service uses the same personalized address points
that are used for Traffic
• Information provides access to:
– Business Search by name or category with results provided in
vehicle, including turn-by-turn directions and telephone number
– News reports in a variety of categories
– Sports scores
– Weather information for a number of U.S. cities
– Movie theater locator and showtimes
– Horoscopes
– Stock information
– Favorites allows customers quick access to their favorite news,
sports and weather information
• Destination download allows you to do your travel planning at
your convenience on MapQuest.com or Googlemaps.com and then
send such destinations via your mobile phone to the vehicle for
turn-by-turn directions
911 Assist
• Assists occupants in placing a 911 call in
certain vehicle crashes by using a properly
paired and connected mobile phone inside
the vehicle
(4)
• Connects directly to a 911 operator
• Opens the SYNC microphone to allow
vehicle occupants to communicate
hands-free with the 911 operator
Vehicle Health Report (VHR)
• Produces an easy-to-understand report
accessible on syncmyride.com
• Customers are able to monitor the
operating condition of their vehicle and
work closely with the dealership to keep it
in peak running condition
• VHR combines data from multiple sources
to communicate diagnostic, recall and
maintenance information
• Provides the capability to seamlessly
schedule dealership service via the dealer
website, via Genuine Service or by e-mail
• Vehicle Health Overview includes:
– Brakes and suspension
– Checks, fluids and filters
– Engine, transmissions and
emissions systems
– Restraints and driver assistance
• Will notify the customer of:
– Recommended scheduled maintenance
based on current odometer reading
– Field Service Actions requested by Ford
Motor Company
esourcebook.dealerconnection.com
RE&T: 2011 Source Book
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