Ford SYNC User Manual

Introduction
4
What is SYNC? 4
Safety information 5
Phone dependent features 5
SYNC voice recognition feature 6
Voice recognition system overview
8
Using voice commands with SYNC 8
SYNC system controls
10
Quick reference chart 10
SYNC phone features
12
Voice commands in phone mode 12
Making a call 14
Ending a call 14
Exiting phone mode 14
Answering an incoming call 14
Incoming new text message 15
Using the quick dial feature 16
Active call menu options 16
Using privacy mode 17
Putting a call on/off hold 17
Joining two calls (multiparty/conference call) 17
Accessing call history/phone book during active call 18
How SYNC interacts with your Bluetooth device 19
Phone redial 19
Call history 20
Accessing your phone book 20
Text messaging 21
Sending new text messages 22
Downloading unread text messages 23
Deleting all text messages 24
Phone settings 24
Phone status 25
Setting a ring tone 25
Message notification 26
Modifying your phone book 26
Table of Contents
1
See End User License Agreement at the end of this book

Ford SYNC Specifications

General

Voice Recognition	Yes
Bluetooth Connectivity	Yes
Touchscreen	Yes
USB Ports	Yes
AppLink	Yes
Apple CarPlay	Yes
Android Auto	Yes
Navigation	Optional
Display	Yes
Wi-Fi Hotspot	Optional
SiriusXM	Optional
App Integration	Yes

Summary

Introduction

What is SYNC?

Explains the purpose and benefits of the SYNC system in the vehicle.

Safety Information

Provides crucial safety guidelines for using SYNC and related devices while driving.

SYNC Voice Recognition Feature

Introduces the voice recognition system and how it operates with audible tones.

Voice Recognition System Overview

Using Voice Commands with SYNC

Details how to activate and use voice commands with the SYNC system.

SYNC Phone Features

Voice Commands in Phone Mode

Lists voice commands that can be used when the phone system is active.

Making a Call

Provides step-by-step instructions for making hands-free calls using SYNC.

How SYNC Interacts with Your Bluetooth Enabled Cellular Phone

Explains how SYNC works with Bluetooth phones and the PHONE MENU.

Accessing Your Phone Book

Describes how to download and access contacts from the phone book.

Text Messaging

Details how to access the text messaging menu, including inbox, sending, and downloading.

Sending New Text Messages

Explains how to send predefined text messages using SYNC.

Phone Settings

Introduces the phone settings menu for managing phone status, ringers, and notifications.

SYNC Media Features

Voice Commands in Media Mode

Lists voice commands for controlling media playback.

Voice Commands When Using the USB Port

Details voice commands for controlling music playback from a USB device.

Connecting a Digital Media Player to SYNC via the USB Port

Step-by-step guide to connect a media player to the USB port.

Using Your Media Menu

Explains how to access and navigate the media menu for source selection.

Accessing and Using Your USB Port

Guide on connecting and using devices via the USB port, including indexing.

Streaming Music from Your Bluetooth Enabled Phone

Instructions for streaming audio from a Bluetooth phone.

Using the Media Settings in Media Menu

Explains how to adjust settings like Shuffle, Repeat, and Autoplay.

Accessing Your Media System Settings

Adding a Bluetooth Media Device Which is in Discovery Mode

Steps to add a Bluetooth device that is discoverable.

Adding a Bluetooth Media Device Which is in Discoverable Mode

Steps to add a Bluetooth device that is discoverable.

Returning to the Factory Defaults

Restores media features to factory default settings.

Performing a Master Reset

Erases all media information and resets SYNC to factory defaults.

Using SYNC's Play Menu

Explains how to access and use the SYNC PLAY MENU for music playback.

Selecting and Playing Specific Artists

How to sort and play music by specific artists.

Selecting and Playing Specific Albums

How to sort and play music by specific albums.

Selecting from Different Genres

How to sort and play music by genre.

Accessing Your Playlists

How to access and play saved playlists.

Playing a Specific Track

How to search for and play a specific music track.