6. Confirm that FordPass account is
connected to the modem.
CONNECTING THE VEHICLE TO
A WI-FI NETWORK - VEHICLES
WITH: SYNC 4
1. Press Settings on the touchscreen.
2. Press Connectivity.
3. Press Manage Wi-Fi Networks.
4. Switch Wi-Fi on.
5. Press View Available Networks.
6. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
CONNECTING THE VEHICLE TO
A WI-FI NETWORK - VEHICLES
WITH: SYNC 3 LITE
1. Press Settings.
2. Press Wi-Fi.
3. Switch Wi-Fi on.
4. Press View Available Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
CONNECTED VEHICLE –
TROUBLESHOOTING
CONNECTED VEHICLE –
FREQUENTLY ASKED QUESTIONS
- VEHICLES WITH: SYNC 4
Why can I not confirm the
connection of my FordPass
account to the modem?
• The modem is not enabled. Switch
vehicle connectivity on.
• The network signal is weak. Move your
vehicle closer to a place where the
network signal is not obstructed.
Why can I not connect to a Wi-Fi
network?
• You entered the wrong network
password. Enter the correct password.
• The network signal is weak. Move your
vehicle closer to the Wi-Fi router or to
a place where the network signal is not
obstructed.
• There are multiple access points in
range with the same network name.
Choose a unique name for your
network. Do not use the default name
unless it contains a unique identifier,
for example as part of the MAC
address.
Why does the Wi-Fi connection
disconnect after successful
connection?
• The network signal is weak. Move your
vehicle closer to the Wi-Fi router or to
a place where the network signal is not
obstructed.
467
2022 Transit (TTH) Canada/United States of America, NK3J 19A321 AA enUSA, Edition date: 202107, First-Printing
Connected Vehicle