11
WARNING: The treatment window can get hot during use. DO NOT touch or
clean the treatment window for at least 5 minutes after use to allow it to cool
down.
NOTE:
• Never use cleaning products containing alcohol, petrol or acetone, as they
may irritate the skin and damage the silicone.
• Be careful to avoid getting water in any openings in the device, including the
skin cooling ducts.
TROUBLESHOOTING
PROBLEM SOLUTION
The device does not turn on. - Make sure the power supply is plugged in.
- Your device is locked. To unlock it, register
your device via the FOREO app (instructions
above in the ‘How To Use’ section)
The flash button does not respond. - Make sure the treatment window is in full
contact with your skin.
- Unplug the device. Then plug it back in.
The device won’t sync to the
FOREO app.
- Switch your Bluetooth off and then on again to
try reconnecting.
- Close the FOREO app and then reopen it to
start the process over.
- Check to see if the app needs to be updated in
your mobile device’s app store.
The device, treatment window, power
supply or cable are damaged, broken,
cracked or appear defective.
DO NOT USE. If you are in any doubt about the
safety of the device or suspect it is damaged in
any way, it must not be used. And you should
refer to the website.
If you do not find the answer to your specific question, or if you have any other
questions regarding the device’s operation, please visit foreo.com/support.
WARRANTY TERMS AND CONDITIONS
REGISTER WARRANTY
To activate your 2-Year Limited Warranty, register through the FOREO For You
app, or visit foreo.com/product-registration for more information.
2-YEAR LIMITED WARRANTY
FOREO warrants this device for a period of TWO (2) YEARS after the original
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