Configuration Overview Page 8 FortiFone User Guide
Outgoing access code
Outgoing access code inserts a prefix to all calls dialed from the phonebook or call log.
To enable outgoing access code:
1. Set Outgoing Access Code to Enable.
2. Enter an outgoing access code in the Code field.
Diagnostics
The Diagnostics section allows you to run a Ping or Traceroute through the phone for network
troubleshooting purposes.
To run a Ping or Trace Route:
1. Select Network.
2. Select Ping or Trace Route.
3. Enter the IP address or URL of the device you’d like to get a response from.
4. Tap Start.
5. The results will be displayed on the screen.
Directory
The phone supports up to 1,000 contacts. Each contact can have up to 3 phone numbers, a
ring tone and a photo assigned. When a call is received from the contact, the specified ring tone
overrides the default one.
Adding a contact
To add a contact:
1. Tap Add.
2. Edit the following fields:
• Group: select the group that the contact will be a part of.
• Name: name of the contact.
• Office Number: office phone number.
• Mobile Number: mobile phone number.
• Other Number: additional phone number field.
• Account: the account that will be used when calling this contact. FortiVoice systems use
Account 1.
• Ring: the ring tone that will be used when receiving calls from this contact.
• Photo: optional photo associated with this contact.
3. Tap Save.
Editing a contact
To edit a contact:
1. Tap the Info icon beside the contact name.
2. Edit the information.
3. Tap Save.
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