Troubleshooting Page 146 FortiRecorder 2.4.2 Administration Guide
Enter G,F,B,Q,or H:
Please connect TFTP server to Ethernet port "1".
11.If the firmware version requires that you first format the boot device before installing
firmware, type F. Format the boot disk before continuing.
12.Type G to get the firmware image from the TFTP server.
The following message appears:
Enter TFTP server address [192.168.1.168]:
13.Type the IP address of the TFTP server and press Enter.
The following message appears:
Enter local address [192.168.1.188]:
14.Type a temporary IP address that can be used by the FortiRecorder appliance to connect to
the TFTP server.
The following message appears:
Enter firmware image file name [image.out]:
15.Type the file name of the firmware image and press Enter.
The FortiRecorder appliance downloads the firmware image file from the TFTP server and
displays a message similar to the following:
Save as Default firmware/Backup firmware/Run image without
saving:[D/B/R]?
16.Type D.
The FortiRecorder appliance downloads the firmware image file from the TFTP server. The
FortiRecorder appliance installs the firmware and restarts. The time required varies by the
size of the file and the speed of your network connection.
The FortiRecorder appliance reverts the configuration to default values for that version of the
firmware.
17.To verify that the firmware was successfully installed, log in to the CLI and type:
get system status
The firmware version number is displayed.
18.Either reconfigure the FortiRecorder appliance or restore the configuration file. See “Regular
backups”.
See also
• Updating the firmware
If you are downgrading the firmware to a previous version, and the settings are not fully
backwards compatible, the FortiRecorder appliance may either remove incompatible settings,
or use the feature’s default values for that version of the firmware. You may need to reconfigure
some settings.
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