BBR Operating Manual Page 17
8 Basic Troubleshooting: BBR Refrigerators
PROBLEM POSSIBLE CAUSE WHAT TO DO
Unit is not “fully” plugged in. Verify unit is plugged in to outlet.
Wall outlet isn’t working. Plug BBR into another nearby outlet. If
individual outlet is not working, use alternate
and contact licensed electrician to repair or
replace outlet, as needed.
BBR won’t run when
unit is plugged in to a
grounded (120-volt)
electric power outlet.
Circuit breaker has been
tripped.
Check circuit breaker to see if it has tripped.
Reset if necessary. If these steps do not fix
problem, call Franke at (800) 537-2653 and
press 5 for Technical Services.
Door is left open for extended
periods.
Review product loading and general use
instructions with crew to ensure door is open
for restocking and order filling only.
Refrigerator is in direct sun
through drive-through transom
window.
Contact 3M Corporation or their
representative and order: 3M Night Vision 35
Glare Control Film. Call (800) 229-1566.
Adjust store or drive-through zone air
conditioning.
If necessary, adjust BBR factory preset
operating temperature. See pages 13-14 for
procedure.
Room temperature and/or
humidity exceed recommended
maximums.
If these steps do not fix problem, call
Franke at (800) 537-2653 and press 5 for
Technical Services.
Refrigerator is running
but it won’t reach target
operating temperature
of 34° to 40° F.
Condenser Coil is dirty or
clogged with debris.
Use a vacuum cleaner or soft brush to clean
coils, per Preventive Maintenance
instructions in Section 7. If these steps do
not fix problem, call Franke at (800) 537-
2653 and press 5 for Technical Services.
Obstruction in door track Check bottom door track for broken glass or
other debris that may interfere with
movement of door. If found, clean track.
Door not installed properly Lift up and remove door. Catch spring return
stud with top/leading edge of doorframe.
Push toward center of case and insert door.
See page 12 for photo & full instructions.
Door won’t close when
releases
Door auto-close spring broken
Call Franke at (800) 537-2653 and press 5
for Technical Services.
9 Unit Specifications
Model BBR – Bottled Beverage Refrigerators
The BBR is a compact, wall-mounted refrigerator designed for short-term storage of
bottled beverages, plus quick and easy access at point-of-sale. Designed to be
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