BBR Operating Manual Page 19
• Stainless Steel Surfaces – Life of the equipment
• Compressor -- 5 Year Extended Warranty, as detailed below
• Crew-removable parts – 90 Days
• All Other Components – 2 Year Parts and Labor
• Replacement (Authorized Service) parts – 90 Days Parts and Labor
5-Year Extended Compressor Warranty
• Two Years from Date of Installation – Parts & Labor
• 3rd through 5th Year from Date of Installation – Parts only
In accordance with the compressor manufacturer’s policy, the serial number plate affixed
to the compressor must be returned with the service invoice before reimbursement will
be made.
Exclusions. Certain Franke parts that are expendable by nature and that need to be replaced
frequently may not be covered. Franke is not liable under these warranties for repairs or
damages due to improper operation, attempted repairs or installation by unauthorized persons,
alterations, poor water quality, abuse, fire, flood or acts of God. Additionally, this warranty may
be voided in the case of:
• Failure to follow Franke instructions for use, care or maintenance
• Removal, alteration or defacing of the Franke-affixed serial number
• Service by a non-authorized service company
This warranty is conditional upon Franke receiving notice of any defect subject to this warranty
within thirty (30) days of its original discovery by the Buyer.
Other Equipment (Not Manufactured by Franke)
Equipment not manufactured by Franke (commonly known as “buyouts” or purchased goods)
and manufactured by other entities is covered by the warranties, if any, of those third-party
manufacturers. Where such third party manufacturers provide warranties on any or all portions
of said “buyouts,” Franke agrees to transfer all such warranties to the Buyer.
11 Franke Service Commitment
Franke Foodservice Systems’ Technical Support Department and its third-party Service
Network are committed to meeting the unique service needs of restaurant operators worldwide.
Accordingly, we strive to provide the following response times to service requests for Franke-
manufactured equipment:
1. Provide contact with the customer:
– Within 30 minutes of request for service during normal business hours
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