Franklin Technology C Spire

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Overview

Function Description
Important Technical Specifications
Usage Features
Maintenance Features

This document describes the C Spire 4G LTE Mobile Hotspot, a portable device designed to provide high-speed wireless internet access.

Function Description

The C Spire 4G LTE Mobile Hotspot serves as a personal Wi-Fi hotspot, allowing multiple devices to connect to the internet via a 4G LTE network. It offers a high-speed wireless data connection with a fall-back to 3G CDMA service when necessary. The device features an easy-to-use Web User Interface and a graphic color LCD for displaying status and messages. It also includes a data usage display and an alert message system.

Important Technical Specifications

Network Technology:

4G LTE (Long Term Evolution)
3G CDMA (Code Division Multiple Access) / eHRPD / HRPD

SIM Card:

Requires a C Spire 4G LTE SIM card.

Wi-Fi:

Supports 802.11b/g/n Wi-Fi modes.
Allows connection of up to 10 Wi-Fi enabled devices simultaneously.
Wi-Fi security options include OPEN (NO AUTH), WEP OPEN, WEP SHARED, WPAPSK, WPA2PSK, and WPAPSK/WPA2PSK.
Wi-Fi channels can be set to "Auto" or specific numbers.

Display:

Graphic color LCD with 6 icons and 4 display lines for alphanumeric character display.
Icons include signal strength, 4G/3G service indicator, alert message, GPS, connected devices, and battery status.
Display automatically turns off after 10 seconds to save power.

Buttons:

Alert / Clear Button: Press once to display alert messages; press and hold to delete messages.
Information Button: Press once to display data usage; press and hold to reset data usage; press short again to display SSID; press short again to display Wi-Fi security key.
Power Button: Press and hold to turn the device on or off.

Battery:

Charging status LED (red when charging, green when fully charged).
Battery outline blinks when battery level is very low.

Connectivity:

Micro USB port for charging.

GPS:

Integrated GPS functionality with display of State (On/Off), Latitude, Longitude, Altitude, Speed, Heading, Number of Satellites, HEPE (Horizontal Estimated Position Error), and UTC time.

Device Information (via Web UI):

Device Name, Device Description, Manufacturer (Franklin Wireless Corp.), Modem Model (R775), Hardware Version (P1), Firmware Version (R775C35.01.M1125), IMEI (International Mobile Equipment Identity).

Network Information (via Web UI):

General Network: Connected Network (LTE/eHRPD/HRPD), Data Received, Data Sent, Data Total.
4G LTE Device: Technology (LTE), IMSI, ICCID, USIM State (Present).
4G LTE Network: Status (Connected), Band (25), SNR (13.0), RSRP (-105), RSRQ (-10), PLMN ID (310 120).
3G Device: Technology (eHRPD), MEID, Phone Number (MDN), MSID (IMSI_S).
3G Network: Status (Disconnected), Home Carrier Name (C Spire Wireless), Ec/Io (-1.0 dB), RSSI (-63 dBm).

Security Features:

Port Forwarding: Configurable with IP Address, Protocol (Both/UDP/TCP), External Port, Internal Port, and Comment.
Firewall: Packet Filtering Configuration with Protocol (ICMP/TCP/UDP/ICMPv6/TCP UDP), Start Port, End Port, and Comment.
DMZ: Enable/Disable DMZ with configurable DMZ Address.
VPN Passthrough: Supports IPSec, PPTP, and L2TP passthrough.

Usage Features

Getting Started:

Insert the 4G LTE SIM card.
Insert and charge the battery using the provided travel charger and USB cable. The charging status LED indicates charging (red) and full charge (green).
Power on/off by pressing and holding the Power Button.

Activation:

Devices purchased at a C Spire store are likely pre-activated.
Devices received by mail for new service accounts or lines activate automatically upon SIM card insertion.
For device swaps, transfer the SIM card from the old device to the new one.
C Spire Customer Service (1-855-CSPIRE5) is available for activation assistance.

Connecting to the Hotspot:

Power on the hotspot and your Wi-Fi capable device (computer, tablet).
The hotspot will search for 4G LTE or 3G services and broadcast a Wi-Fi signal.
Connect to the Wi-Fi signal named "C Spire 4G LTE Hotspot XXXX" (where XXXX are the last four digits of the device's Wi-Fi MAC ID) using your device's Wi-Fi manager.
The Wi-Fi Password is not pre-configured and should be changed immediately for security.

Web Browser Interface:

Access the Web UI by typing http://cspire-admin or http://192.168.10.1 into a web browser.
The default administrator password is "admin".
Landing Page: Displays network connection status, current connection state, and signal strength.
Device & Network Menu: Provides detailed information on General Device, 4G LTE Device and Network, and 3G Device and Network.
Check Usage Menu: Reviews data usage history. Allows resetting usage data.
Wi-Fi Menu: Configures Wi-Fi tethering settings, including Wi-Fi Profiles (SSID, 802.11 Mode, Channel, Security Option, WPA Passphrase) and Connected Devices (MAC Address, IP Address, Host Name, Date/Time).
Settings Menu: Accesses Connection Options (Enable Auto Connection, Automatic, 4G LTE Only, 3G Only), Network Setting (LAN Settings, Custom DNS), Security Settings (Port Forwarding, Firewall, DMZ), VPN Passthrough, and GPS Settings.
Help Menu: Displays system information (System Name, CM Version) and provides access to the user guide.

LCD UI Operation:

Power On/Off: Displays C Spire animation.
No SIM Card/Error: Displays "No 4G LTE SIM card found" message.
Account Activation: Displays "Activating... Please wait..." message.
Searching for Network: Displays "Searching for network" message.
Service Status: Displays signal strength, 4G/3G icons, Date/Time, and customizable banner text (default "C Spire").
Data Usage Display: Shows "xxxx MB used Since [date]" message for 10 seconds.
Data Usage Reset: Requires pressing and holding the Information button for 2 seconds to confirm reset.
SSID & Wi-Fi Security Key Display: Cycles through data usage, SSID, and Security Key with short presses of the Information button.
Alert Message Display/Browsing: Displays alert messages from the network or hotspot. Allows browsing through messages and deleting them.
Connected Device Icon: Displays the number of connected Wi-Fi devices.
Battery Icon: Indicates battery power level; blinks when low.

Maintenance Features

Account Management:

Online access via cspire.com to view account information, check data usage, pay bills, enroll in online billing, purchase accessories, and view service plans.
Customer Service available by phone (1-855-CSPIRE5).

Security Settings:

Change Administrator login password via the Advanced Settings menu.
Configure Port Forwarding, Firewall, DMZ, and VPN Passthrough for network security.

Software Updates:

Automatic Version Check: Enable notifications for new software updates.
Check System Upgrade: Manually check for and download the latest Web browser interface software.
Software Update to Device: Manually browse and upload a downloaded software update file to the device.
Important: Do not unplug the hotspot during software upgrades.

Troubleshooting:

Contact C Spire Customer Service for activation difficulties.
Refer to computer help documentation for Wi-Fi connection issues.
Changing LAN settings can result in connection malfunction; refer to C Spire's recommendations.
Changing LTE or 3G configuration profiles can result in connection malfunction; refer to C Spire's recommendations.