159
g
Warranty and Disposal
Fronius Manufac-
turer's Warranty
Fronius IG Plus inverters come standard with a manufacturer's warranty of 60 months from
the date of installation. Fronius guarantees that your photovoltaic inverter will function cor-
rectly during this period.
Extended warran-
ty
An extended warranty can be purchased up to 6 months after the date of installation. Ap-
plications for an extended warranty after this date can be rejected by Fronius.
You can apply for an extended warranty of up to 10, 15 or 20 years for Fronius IG Plus
inverters.
Services within
the Warranty Peri-
od
If a defect should occur within the agreed upon warranty period for which Fronius is respon-
sible, Fronius has the option of
- repairing the defect at Fronius or onsite
- providing an equivalent replacement device or new device
- having a trained Fronius Service Partner (FSP) carry out these services
Transport Fronius pays the transport costs for the inverter:
- in countries with a national Fronius subsidiary
- in countries of the EU
- in Switzerland
- between the respective national or nearest Fronius subsidiary and the retail site of the
official Fronius sales partner from which the device was purchased.
Transport costs are not paid:
- from or to EU overseas territories
- from or to countries outside of the EU provided that there are no national Fronius sub-
sidiaries there (see point on "Geographic Validity").
For return transportation, devices or components must be packed in their original or equiv-
alent packaging.
When making a
warranty claim,
attention should
be paid to the fol-
lowing
The following are required as proof of your warranty claim: purchase invoice, serial number
of the device, and the commissioning log (transfer date, commissioning date, report from
the power supply company).
The procedure for a warranty claim must be coordinated with Fronius. This is the only way
to ensure that the above mentioned warranty services will be provided free of charge for
the warrantee.
If the device is replaced, the remaining warranty time will be transferred to the replacement
device. This will be registered automatically by Fronius. You will not receive a new certifi-
cate.
To Next Page
Loading...
