Error Code
497
Problem Solving
15
027-721
[Cause] An application interface destination does not exist.
[Remedy] Check whether the application linked (ApeosWare Flow Service) is
operating correctly.
027-722
[Cause] The jobs timed out during connection with an application interface
destination.
[Remedy] Try processing the job flow again.
027-723
[Cause] Authentication at the application interface destination (ApeosWare Flow
Service) failed.
[Remedy] Confirm the user name and password that is used when creating a job
flow.
027-724
[Cause] An application interface destination (ApeosWare Flow Service) could not
be accessed.
[Remedy] Check whether ApeosWare Flow Service is operating correctly. If it is
operating correctly, confirm the log.
027-725
[Cause] A job operation failed using an application interface.
[Remedy] Check whether the application linked (ApeosWare Flow Service) is
operating correctly. If it is operating correctly, confirm the log. If it is not
operating, confirm the network environment.
027-726
[Cause] The status of the application interface destination (ApeosWare Flow
Service) is unknown.
[Remedy] Check whether ApeosWare Flow Service is operating correctly. If it is
operating correctly, confirm the log.
027-727
[Cause] A parameter is illegal during an application interface.
[Remedy] Try processing the job flow again.
027-728
[Cause] The number of files that are to be sent to external services exceeded the
maximum number.
[Remedy] Reduce the number of files, and send them again.
027-730
[Cause] The number of the document pages attached to the SMTP mail exceeds
the maximum number of pages allowed for the Split Send feature.
[Remedy] Increase the number of pages allowed for the Split Send feature, or
reduce the number of the document pages.
027-732
[Cause] The Network Scanning server is full, or a server disk error occurred.
[Remedy] Check the amount of available disk space. If the disk space is sufficient
and the error still is not resolved, check the status of the disk of the
server.
027-733
[Cause] The SSL setting on the Network Scanning server is disabled.
[Remedy] Enable the SSL setting of the Network Scanning server.
027-734
[Cause] The certificate of the server used for Network Scanning is not set
correctly.
[Remedy] Check the followings:
z
The Network Scanning server is accessible from your computer using
HTTPS protocol.
z
The SSL server certificate of the Network Scanning server is registered
on the machine.
z
The SSL server certificate of the Network Scanning server is correct.
z
When the certificate is not registered on the Network Scanning server,
disable the server certificate validation feature of the machine.
027-735
[Cause] The data transfer using SSL is specified, but the SSL setting of the
machine is disabled.
[Remedy] Enable the SSL setting, or specify HTTP for the transfer protocol.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
To Next Page
Loading...
