Error Code
465
Problem Solving
14
016-721
O O [Cause] An error occurred during print processing. Probable
causes are as follows:
1) Printing was instructed by the Auto Paper selection
when [Paper Type Priority] is set to [Auto Paper Off] for
all paper in the [Common Service Settings].
2) ESC/P-K command error
[Remedy] For 1), when printing by the Auto Paper selection, set one
of the paper types to other than [Auto Paper Off] in [Paper
Type Priority].
For 2), confirm the print data.
Refer to "Paper Type Priority" (P.139).
016-722
O [Cause] The staple position specified is not supported by the
machine, or the paper size specified is not supported by
the finisher.
[Remedy] Confirm the staple position and the paper size, and try
printing again.
016-723
O [Cause] The punch position specified is not supported by the
machine, or the paper size specified is not supported by
the finisher.
[Remedy] Confirm the punch position and the paper size, and try
printing again.
016-724
O [Cause] The specified staple and punch position combination is
unsupported.
[Remedy] Specify the staple and punch positions on the same side,
and try printing again.
016-725
O [Cause] A scanned document stored in a folder was to be sent by
fax using the Job Flow feature, but the file in the folder
could not be converted to fax data.
[Remedy] Do not use the Job Flow feature. Simply scan the
document from the machine's [Fax] screen to send it by
fax.
016-726
O [Cause] Unable to automatically select a printer language even
though the Print mode is set to [Auto].
Probable causes are as follows:
1) PostScript data was sent with no Adobe PostScript 3 Kit
(optional) installed.
2) A PDF file was sent directly to the machine using LPR
with the Adobe PostScript 3 Kit (optional) installed but
no HDD Extension Kit (optional) installed.
[Remedy] For 1), the Adobe PostScript 3 Kit (optional) must be
installed.
For 2), the HDD Extension Kit (optional) must be installed.
016-727
O [Cause] A print job was cancelled without storing a file into a folder
because the file was determined as not containing any
pages.
[Remedy] The file could not be stored into the folder because the
machine determined the print file as not containing any
pages. Disable [Skip Blank Pages] on the [Advanced] tab
on the print driver, or add text to the file if the file is blank.
Error Code
Category
Cause and Remedy
CPFSMO
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
To Next Page
Loading...
