Error Code
513
Problem Solving
15
017-733
[Cause] When the machine is used as a print job storage device, an internal error in the software
is occurred while the job sending to the machine.
[Remedy] Execute the operation again. If the error still is not resolved, contact our Customer
Support Center.
017-734
[Cause] An internal error occurred.
[Remedy] Execute the print job again using a print driver other than AirPrint or a software. If the
error still is not resolved, contact our Customer Support Center.
018-400
[Cause] Although IPSec is enabled, the IPSec settings are inconsistent.
z
Although [Authenticated by Preshared Key] is set in [IKE Authentication Method], a
passcode is not set.
z
Although [Authenticated by Digital Signature] is set in [IKE Authentication Method],
an IPSec certificate is not set.
[Remedy] Remove the inconsistency of the IPSec settings, and enable IPSec again.
z
When [Authenticated by Preshared Key] is set in [IKE Authentication Method], set the
passcode.
z
When [Authenticated by Digital Signature] is set in [IKE Authentication Method], set
an IPSec certificate.
018-405
[Cause] An error occurred during LDAP authentication.
[Remedy] The account is disabled in the active directory of the authentication server, or the access
is set to disabled. Consult your network administrator.
018-500
[Cause] The certificate does not exist in the authentication server.
[Remedy] Configure the server certificate. Or, cancel authentication.
018-501
[Cause] Communications with the CA server set in the machine failed.
[Remedy] Check the network connection and the address of the CA server.
018-502
[Cause] The machine failed to transfer data using SMB of the Scan to PC service because
computers allowed to login are restricted.
[Remedy] Confirm the property information for the specified user, and check whether the
computers allowed to login to the server are restricted.
018-503
018-504
[Cause] Communications with the CA server set in the machine failed.
[Remedy] Execute the authentication operation again.
Error Code Cause and Remedy
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