15 Problem Solving
526
Problem Solving
15
018-790
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "90" (no memory) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-791
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "91" (server connection error) for Address
Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-792
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "92" (unsupported feature) for Address
Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-793
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "93" (no results returned) for Address Book
query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-794
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "94" (no more results) for Address Book
query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-795
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "95" (results remaining) for Address Book
query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-796
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "96" (client loop detected) for Address
Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-797
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "97" (referral limit exceeded) for Address
Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
021-210
021-211
021-212
[Cause] An error occurred in the USB IC card reader.
[Remedy] Check the connection between the USB IC card reader and the machine. Switch off the
machine power, make sure that the touch screen is blank, and then switch on the
machine power. If the error still is not resolved, the USB IC card reader may be defective.
Connect an unbroken USB IC card reader and execute the operation again.
021-213
[Cause] There is a problem with the unit price table settings for EP system.
[Remedy] The system administrator should exports the unit price table and modify it using
CentreWare Internet Services. Set a number from 1 to 9999999 and import the table
modified to the machine.
021-214
[Cause] An error occurred during encrypted communication between the machine and the USB
memory device.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
Error Code Cause and Remedy
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