Problem Solving
572
Problem Solving
15
017-735
[Cause] Device usage is prohibited.
[Remedy] Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
017-737
[Cause] Data could not be sent due to memory capacity shortage.
[Remedy] Have your system administrator stop or delete the unnecessary
plug-ins. If the error still is not resolved, switch off the machine
power, make sure that the touch screen is blank, and then
switch on the machine power. If the same message is displayed
again, contact our Customer Support Center.
017-738
017-739
[Cause] Data could not be sent due to an internal error.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support
Center.
017-740
[Cause] Data could not be sent due to a plug-in activation failure.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support
Center.
017-741
[Cause] The job flow cannot be activated.
[Remedy] Take one of the following measures:
z
Install the latest plug-in.
z
Confirm the job flow settings.
017-742
[Cause] An error occurred while connecting to the forwarding server.
[Remedy] Check the network connection and the address of the
forwarding server.
017-743
[Cause] Cannot login to the forwarding server.
[Remedy] Confirm the user ID and the password.
017-744
[Cause] An error occurred while connecting to the forwarding server.
[Remedy] Confirm the followings: You can access to the same path using a
computer. There is enough memory capacity left in the storage
destination.
017-745
[Cause] Data could not be sent due to the lack of hard disk memory
capacity.
[Remedy] Take one of the following measures:
z
Send with lower resolution.
z
Send in smaller size.
z
Send with fewer pages by dividing the job.
z
Send with [Black & White] set as the [Output Color].
017-746
[Cause] A hard disk error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support
Center.
Error Code
Cause and Remedy