Error Code
573
Problem Solving
15
017-747
[Cause] Connection to ApeosWare Management Suite to the database
timed out because of an overload.
[Remedy] Wait for a while, and then execute the operation again. If the
same message is displayed again, contact our Customer
Support Center.
017-748
[Cause] Data could not be sent due to the incorrect machine setting.
[Remedy] Confirm the network setting of the machine.
017-749
[Cause] An error occurred.
[Remedy] Confirm the job flow settings.
017-750
[Cause] A plug-in error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the same
message is displayed again, reinstall the plug-in.
017-751
[Cause] A plug-in error occurred.
[Remedy] Confirm the detail from [Transmission Report - Job Undelivered].
017-755
[Cause] Cannot download a software.
[Remedy] Take one of the following measures:
z
Confirm that [Enabled] is checked in CentreWare Internet
Services under [Properties] > [Services] > [Machine
Software]> [Upgrades].
z
Download the software through USB connection.
017-756
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the error still
is not resolved, contact our Customer Support Center.
017-759
[Cause] An error occurred during firmware update in the machine.
[Remedy] Contact our Customer Support Center.
017-760
[Cause] An error occurred in connecting to the POP3 server.
Probable causes are follows.
1) When connecting to the POP3 server by the TLS
communication, the port number is incorrect.
2) When connecting to the POP3 server by the SSL
communication, an internal error occurred.
[Remedy] For 1), set the correct port number for the POP3 server.
For 2), switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If the
error still is not resolved, contact our Customer Support Center.
017-761
[Cause] A SSL server authentication error occurred because the server
certificate for the POP3 server is invalid.
[Remedy] Use the valid server certificate for the POP3 server.
017-762
[Cause] The server certificate for the POP3 server is before the valid
period.
[Remedy] Be sure to match the time set on the POP3 server and the
machine. If the time matches, use the valid server certificate.
Error Code
Cause and Remedy