Button damage
The lens may be failing to open because incorrect eject button is being used. For opening the
lens, try clicking the button on the front bottom right of the camera. To retract the lens, make
sure there is no blockage around the lens and gently press the lens back into the body.
Lens unit damage
The lens unit may be damaged from drops or wear. If the camera is dropped, then plastic pieces
may come off inside the lens unit and jam it to prevent opening and closing of the lens.
Refer to the Lens Unit Replacement Guide for possible fixes.
Viewfinder Issues
Blocked viewfinder
If there is no image visible through the viewfinder, check the viewfinder to make sure it is not
dirty or blocked with any objects. Clean out the viewfinder with a soft microfiber cloth if it is
dirty or blocked. Since the viewfinder is very small, it is important to place eyes in a very
specific position to see through it.
Damaged viewfinder
If the image is distorted or blurry or if there is a visible see a crack in the viewfinder the
recommended course of action would be to take the back cover of the camera off and buy a
replacement part.
Problems with the flash unit
Batteries
Check if 2xAA batteries are fully charged and inserted in the correct orientation in the battery
compartment.
Flash bulb
Check flash unit to make sure the bulb is not damaged or missing
Refer to the Flash Unit Replacement Guide for possible fixes.
Camera flash capacitor
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