54
LifeBook S2000 Notebook
TROUBLESHOOTING TABLE
Problem Page
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 54
DVD/CD-ROM Drive Problems. . . . . . . . . . . . . page 54
Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 55
Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 55
Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 55
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 56
Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 56
Problem Page
USB Device Problems . . . . . . . . . . . . . . . . . . . . . page 56
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 56
Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 56
Shutdown and Startup Problems . . . . . . . . . . . . page 58
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 59
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 60
Problem Possible Cause Possible Solutions
Audio Problems
There is no sound coming
from the built-in speakers.
The volume is turned too low. Adjust the volume control on your notebook.
The software volume control is
set too low.
Adjust the sound volume control settings in your
software, operating system and applications.
Headphones are plugged into
your notebook.
Plugging in headphones disables the built-in
speakers, remove the headphones.
BIOS audio settings
are incorrect.
Set the BIOS setup utility to the default values within
the Multimedia Device Configuration menu. (See
BIOS Setup Utility on page 29 for more information)
Software driver is not
configured correctly.
Refer to your application and operating system
documentation for help.
The speakers have been muted
using the Volume icon in the
system tray.
Click on the Volume icon in the tool tray on the
bottom right of the screen. (It looks like a speaker).
If the Mute box is checked, click on it to uncheck it.
DVD/CD-RW/CD-ROM Drive Problems
LifeBook notebook fails to
recognize DVD/CD-RW/
CD-ROM’s.
Protective sheet is still in the
DVD/CD-RW/CD-ROM
drive tray.
Remove the protective sheet from the tray.
DVD/CD-RW/CD-ROM is not
pushed down onto raised
center circle of the drive.
Open DVD/CD-RW/CD-ROM tray and re-install
DVD/CD-RW/CD-ROM properly.
DVD/CD-RW/CD-ROM tray is
not latched shut.
Push on the front of the DVD/CD-RW/CD-ROM
tray until it latches.
Incorrect DVD Player or no
DVD Player software is
installed.
The DVD player software may be corrupted. Unin-
stall the software using the Add or Remove Program
utility in the Control Panel, then re-install the soft-
ware from the Drivers and Applications CD that
came with your system. (See “Using the Media Player
Software” on page 41 for more information.)
Wrong drive designator was
used for DVD/CD-RW/CD-
ROM in the application.
Verify the drive designator used by the application is
the same as the one used by the operating system.
When the operating system is booted from a DVD/
CD, drive designations are automatically adjusted.
Windows DVD/CD-RW/CD-
ROM auto insertion function is
disabled.
Start the DVD/CD-RW/CD-ROM from the desktop
or application software or re-enable the Windows
DVD/CD-RW/CD-ROM auto insertion function.
S Series.book Page 54 Thursday, June 2, 2005 3:28 PM