If it doesn't pop up after 15 seconds, press and hold it again.
Place your finger on the underside of the toggle.
If the desk begins to rise, the reset was successful.
Prepare your desk for troubleshooting
Remove any obstructions from underneath the desk.
Ensure your Control Box (Part H) is firmly attached. Go here for installation tips.
If the desk becomes uneven at any point, stop troubleshooting andcontact us.
Reset all cable connections
U
nplu
g
t
he
de
s
k
f
rom
pow
e
r
.
Unplug all cable connections under the desk, including any leg cable(s) at both ends.
Reconnect all cables
e
x
ce
pt
t
he
pow
e
r
cab
l
e
.
E
nsur
e
a
ll
c
onn
ec
t
i
ons
a
r
e
fi
rmly
s
ea
t
ed
.
Plug the desk back into power.
Reset the handset