EasyManua.ls Logo

Garland MWE2W - User Manual

Garland MWE2W
94 pages
Print Icon
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Loading...
PART #4527466 (12 Aug 2011)
INSTALLATION/OPERATION
& SERVICE MANUAL
GARLAND 1 & 2 PLATEN
ELECTRIC & GAS
CLAMSHELL GRILLS
WITH PRODUCT RECOGNITION
MODELS:
THIS EQUIPMENT MUST BE INSTALLED AND COMMISSIONED BY A PROFESSIONAL, FACTORY-TRAINED TECHNICIAN.
THIS EQUIPMENT MUST BE OPERATED UNDER AN APPROVED HOOD SYSTEM ONLY.
MANUFACTURED EXCLUSIVELY FOR McDonald's BY
GARLAND COMMERCIAL RANGES
http://www.garland-group.com/
MWE2W
MWE2S
MWG2W
MWE1W
MWE1S
MWG1W
PLEASE READ ALL SECTIONS OF THIS MANUAL AND
RETAIN FOR FUTURE REFERENCE.
THIS PRODUCT HAS BEEN CERTIFIED AS
COMMERCIAL COOKING EQUIPMENT AND MUST
BE INSTALLED BY PROFESSIONAL PERSONNEL AS
SPECIFIED.
INSTALLATION AND ELECTRICAL CONNECTION MUST
COMPLY WITH CURRENT CODES:
IN CANADA - THE CANADIAN ELECTRICAL CODE
PART 1 AND / OR LOCAL CODES.
IN USA – THE NATIONAL ELECTRICAL CODE ANSI /
NFPA – CURRENT EDITION.
ENSURE ELECTRICAL SUPPLY CONFORMS WITH
ELECTRICAL CHARACTERISTICS SHOWN ON THE
RATING PLATE.
For Your Safety:
Post in a prominent location, instructions to be
followed in the event the user smells gas. This
information shall be obtained by consulting your
local gas supplier
FOR YOUR SAFETY:
DO NOT STORE OR USE GASOLINE OR
OTHER FLAMMABLE VAPORS OR LIQUIDS
IN THE VICINITY OF THIS OR ANY OTHER
APPLIANCE
WARNING:
IMPROPER INSTALLATION, ADJUSTMENT,
ALTERATION, SERVICE OR MAINTENANCE
CAN CAUSE PROPERTY DAMAGE, INJURY,
OR DEATH. READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR
SERVICING THIS EQUIPMENT

Table of Contents

Other manuals for Garland MWE2W

Questions and Answers

  • D
    dustinkellySep 23, 2025
    What to do for 'PLATEN PROBE ERROR' on Garland MWE2W?
    • M
      Morgan SanchezSep 23, 2025
      To address a 'PLATEN PROBE ERROR' on your Garland Commercial Food Equipment, begin by identifying the sensor as an “ungrounded type”. Next, review the wiring instructions and check the configuration. Perform a continuity check to assess the sensor. Also, check if the high limit device is activated.
  • C
    carriejohnsonAug 25, 2025
    What causes 'ERROR DOWN' on Garland MWE2W Commercial Food Equipment and how to fix it?
    • D
      Donald HammondAug 25, 2025
      The 'ERROR DOWN' message on your Garland Commercial Food Equipment indicates a problem with the platen's downward movement. This could be due to several reasons: an unattached encoder cable (check the pin connection on the motor control board), an obstruction preventing platen movement (remove utensils, check exhaust hood clearance, and inspect for grease buildup on shafts), a motor malfunction (check voltage to the motor), or a motor control board malfunction (check voltage to the motor control board).
  • E
    Emily HernandezAug 25, 2025
    What does 'ERROR UP' mean on my Garland Commercial Food Equipment and how can I resolve it?
    • J
      jocelyn34Aug 26, 2025
      An 'ERROR UP' message on your Garland Commercial Food Equipment means there's an issue with the platen's upward movement. Possible causes include: a disconnected encoder cable (check the pin connection on the motor control board), an obstruction hindering platen movement (remove utensils, ensure exhaust hood clearance, and check for grease buildup on shafts), a malfunctioning motor (check the voltage to the motor), or a faulty motor control board (check the voltage to the motor control board).
  • I
    icunninghamAug 27, 2025
    Why is my Garland Commercial Food Equipment showing 'HIGH TEMP PLATEN/GRILL' error?
    • A
      Adrienne ConwayAug 27, 2025
      The 'HIGH TEMP PLATEN/GRILL' error on your Garland Commercial Food Equipment can arise from several causes. It could be due to incorrect probe calibration, so recalibrate the temperature zone. Another cause could be not following operational procedures, like not using a scraper and squeegee, so review the correct procedures. A stuck closed solid state relay can also cause this error; check for a lit LED on the Solid State Relay that should be off. High gas pressure can be a factor, so ensure the manifold pressure is at 3.5” W.C. As a last resort, allow the temperature to cool before operation.
  • W
    William KleinAug 27, 2025
    What should I do if my Garland Commercial Food Equipment displays an 'ERROR COMMS' message?
    • T
      thompsondustinAug 27, 2025
      If your Garland Commercial Food Equipment shows an 'ERROR COMMS' message, it indicates that the controller isn't receiving commands from the motor control board. To resolve this, check the cable connections on both boards and verify the voltage to the motor control board.
  • K
    Kari BrownSep 16, 2025
    What does 'ERROR AMBIENT' mean on Garland MWE2W?
    • W
      wrightderrickSep 16, 2025
      The 'ERROR AMBIENT' message on your Garland Commercial Food Equipment suggests checking the ventilation of the controller area.
  • V
    Veronica BensonSep 13, 2025
    What to do if my Garland MWE2W says 'PLATEN NOT LEVEL'?
    • C
      cmurphySep 13, 2025
      The 'PLATEN NOT LEVEL' message on your Garland Commercial Food Equipment indicates a calibration difference between the front and rear reed switch. Recalibrate reed switches in the calibration menu.
  • J
    John JonesSep 14, 2025
    What does 'ERROR COLD START' mean on my Garland Commercial Food Equipment?
    • B
      Benjamin LuceroSep 15, 2025
      The 'ERROR COLD START' message on your Garland Commercial Food Equipment can appear for two reasons. If the EEPROM is initializing for the first time, wait for 30 seconds for the message to disappear. If the message persists, it may indicate an EEPROM malfunction, and the controller could be the cause.
  • R
    Russell LiuSep 5, 2025
    How do I fix a 'MOTOR ENCOD ERR' on my Garland Commercial Food Equipment?
    • K
      Karen PowellSep 5, 2025
      A 'MOTOR ENCOD ERR' on your Garland Commercial Food Equipment suggests an issue with the motor encoder. Start by checking the wiring connections for any looseness. Also, check the wiring and assembly of the encoder at the motor itself. Finally, verify that the power source is stable by checking the incoming voltage.
  • B
    bakercorySep 3, 2025
    What should I do if my Garland Commercial Food Equipment displays a 'HEAT ERROR PLATEN/GRILL' message?
    • R
      Rebecca RoseSep 3, 2025
      If your Garland Commercial Food Equipment is showing a 'HEAT ERROR PLATEN/GRILL' message, it could be due to a shorted temperature sensor, so perform a continuity check to ground. It could also be that the solid-state relays are not on, so verify the harness connections to the controller. Another cause might be a loss of power to the platen, so check the operation of the main contactors. Finally, ensure that operational procedures are being followed, such as using a scraper and squeegee, and review the procedures when the message is displayed.

Summary

Warranty

Safety

Dimension Specification

Input Specifications

Electric Full Size Grills (MWE2 W), US

Electrical input requirements for MWE2W full size grills in the US.

Electric Slim Grills (MWE2 S), US

Electrical input requirements for MWE2S slim grills in the US.

Electric Full Size Grills (MWE2 W), Canada

Electrical input requirements for MWE2W full size grills in Canada.

Electric Slim Grills (MWE2 S), Canada

Electrical input requirements for MWE2S slim grills in Canada.

Installation & Startup

General Installation Requirements

Compliance with local codes and gas supply piping requirements.

Power Supply Connection

Instructions for connecting electrical power supplies to the grill.

Startup Procedure and LonWorks Commissioning

Details on factory startup, warranty, and LonWorks network communication.

Setting Proper Combustion Levels

Procedure for adjusting gas grill combustion for optimal flame.

Installation of Release Material

Cleaning & Maintenance

Daily Cleaning Procedures

Steps for cleaning the grill components, including platens and grease troughs.

Description of Grill Control

Possible Error Messages

Common error messages and their potential causes and solutions.

Operating Procedures

Manual Cooking Modes (Breakfast;Lunch)

Operating the grill in manual mode for breakfast and lunch items.

Auto Mode Operation (Breakfast;Lunch)

Using automatic product recognition for cooking breakfast and lunch.

Product Recognition

Common Product Recognition Issues

Common issues like overlapping product and their solutions.

Beef Integrity Testing Procedure

Steps for performing beef integrity checks using internal temperatures.

Program Logic Tree; Product Menus

Program Logic Tree; System Menus

Control Programming

Programming Modes and System Setup

Navigating programming modes and configuring system settings like units and alarms.

Probe Calibration

Monthly Probe Calibration Procedure

Steps for calibrating temperature probes for accurate readings.

Factory Default Settings

Function Options; System Menus

Error Messages;Troubleshooting

Grill and Platen Probe Errors

Troubleshooting steps for grill and platen temperature probe errors.

Reed Switch and Leveling Errors

Addressing issues with reed switches and platen leveling.

Motor and Communication Errors

Troubleshooting motor faults, encoder issues, and communication errors.

Platen Leveling (Zeroing)

To Set the Reed Switches

To Change the Magnet Assembly

To Replace the Linear Actuator

To Replace the Shaft Seals

To Replace the Shaft Seals & Cap O-Rings

To Update Control Software (main control)

To Update Control Software (motor control)

Wiring Schematics

MWE1 W Standard Wiring Schematic

Wiring schematic for MWE1W standard models (part 4529269).

MWE1 W CE Wye Config Wiring Schematic

Wiring schematic for MWE1W CE Wye Config models (part 4529270).

MWE1 W CE Wye Config HK Only Wiring Schematic

Wiring schematic for MWE1W CE Wye Config HK Only models (part 4529271).

MWG1 Standard Wiring Schematic

Wiring schematic for MWG1 standard models (part 4529727).

MWG1 W Export Wiring Schematic

Wiring schematic for MWG1W export models (part 4527833).

MWE1 S CE Wye Config Wiring Schematic

Wiring schematic for MWE1S CE Wye Config models (part 4529274).

MWE2 S CE Wye Config Wiring Schematic

Wiring schematic for MWE2S CE Wye Config models (part 4526949).

MWE2 W CE Wye Config Wiring Schematic

Wiring schematic for MWE2W CE Wye Config models (part 4527225).

MWG2 Standard Wiring Schematic

Wiring schematic for MWG2 standard models (part 4527826).

MWG2 W Export Wiring Schematic

Wiring schematic for MWG2W export models (part 4527833).

MWE2 W Standard Wiring Schematic

Wiring schematic for MWE2W standard models (part 4528087).

Garland MWE2W Specifications

General IconGeneral
BrandGarland
ModelMWE2W
CategoryCommercial Food Equipment
LanguageEnglish

Related product manuals