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Contacting Gateway
You can access the following services through your telephone to get answers to your questions:
Resource Service description How to reach
Fax on demand
support
Order a catalog of documents on common
problems, then order documents by document
numbers. The documents will be faxed to you.
800-846-4526 (US)
877-709-2951 (Canada)
Gateway’s fee-based
software tutorial
service
Get tutorial assistance for software issues
billed by the minute.
800-229-1103 (charged to your credit card)
900-555-4695 (charged to your telephone bill)
Gateway Technical
Support
Talk to a Gateway Technical Support
representative about a non-tutorial technical
support question.
TDD Technical Support (for hearing impaired)
is available:
Weekdays 6:00 a.m. - 8:00 p.m. Central Time
Weekends 6:00 a.m. - 5:00 p.m. Central Time
800-846-2301 (US)
800-846-3609 (Canada and Puerto Rico)
605-232-2191 (all other countries)
800-846-1778 (TDD)
Sales, accounting,
and warranty
Get information about available systems,
pricing, orders, billing statements, warranty
service, or other non-technical issues.
800-846-2000 (US)
888-888-2037 (Canada)
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