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Describes how to identify different Gateway computer case styles based on their appearance.
Details the components visible on the front panel of the Gateway Tower computer case.
Guides users on how to find their computer's model and serial number information.
Guides users on how to find their computer's detailed specifications online or via HelpSpot.
Discusses protecting the computer from power surges and failures using surge protectors and UPS.
Provides recommendations for setting up a safe and comfortable work area to avoid strain.
Explains the steps to properly start up the computer and its peripherals.
Introduces the computer mouse and its basic components and functions.
Introduces HelpSpot as a resource for help information, troubleshooters, and videos.
Directs users to the Gateway eSupport website for drivers, specs, and tutorials.
Covers organizing, copying, moving, and deleting files and folders within Windows.
Covers basic document operations like creating, saving, opening, and printing.
Explains how to print a document from a Windows application.
Lists common keyboard shortcuts for Windows and applications.
Provides a basic explanation of the Internet and its services like e-mail and the World Wide Web.
Guides on setting up an account with an Internet Service Provider (ISP).
Details how to connect to a website using a browser by typing a URL or clicking a link.
Explains the process of transferring files from the Internet to your computer.
Covers sending and receiving e-mail messages using an Internet connection.
Adjusts overall system volume via hardware controls or Windows settings.
Guides on playing audio and video files using the Windows Media Player application.
Details insertion, usage, and removal of diskettes from the computer's diskette drive.
Covers identifying drive types and using CD/DVD drives for multimedia playback and data.
Explains using the Sound Recorder to create and play audio recordings.
Guides on playing DVDs using dedicated player software or Windows Media Player.
Covers creating data CDs/DVDs and music CDs using Nero Express software.
Introduces PhoneTools for making calls, using the answering machine, and sending faxes.
Provides instructions on how to make telephone calls using PhoneTools.
Explains how to set up and use Quick Dial memory keys for frequently dialed numbers.
Guides on creating and using telephone book entries for storing contact information.
Covers using the computer as an answering machine and listening to voice messages.
Details how to send and receive faxes using the computer's modem and PhoneTools.
Covers adjusting display settings like color depth, resolution, background, and screen saver.
Explains how to create, customize, and manage user accounts in Windows XP.
Discusses modes like Standby and Hibernate to conserve energy when the system is idle.
Guides on selecting and customizing screen savers to protect the monitor and enhance security.
Covers adjusting mouse settings such as double-click speed, pointer speed, and button configuration.
Outlines the advantages of networking computers, such as sharing resources and internet connections.
Guides on choosing between wired and wireless Ethernet network connections.
Details how to set up and use a wired Ethernet network, including speeds and components.
Details how to set up and use a wireless Ethernet network, including speeds and types.
Guides on using the wizard to transfer files and personal settings from an old computer to a new one.
Explains methods for manually transferring personal data files using removable media or networks.
Covers transferring Internet account and connection settings from an old computer to a new one.
Guides on reinstalling previously used software programs on a new computer.
Explains how to protect the computer from viruses using antivirus software and safe practices.
Covers utilities for managing hard drive space, including Disk Cleanup and Error Checking.
Provides instructions for cleaning the computer's exterior, keyboard, monitor, and mouse.
Explains how to use restoration CDs to reinstall device drivers, operating system, and pre-installed programs.
Guides on reinstalling device drivers from the restoration CDs or through updates.
Guides on reinstalling software programs from application CDs or the restoration discs.
Details the process of reinstalling the Windows operating system using restoration CDs.
Helps users identify their computer's case style to follow correct upgrade procedures.
Provides instructions for safely opening and closing the computer case for upgrades.
Guides on adding or replacing internal hard drives in the computer.
Provides instructions for installing or replacing expansion cards in the computer.
Details how to replace the computer's power supply unit.
Guides on replacing or installing the computer's system board (motherboard).
Provides step-by-step instructions for installing DIMM memory modules.
Guides on how to safely replace the CMOS system battery on the motherboard.
Explains how to access the BIOS Setup utility by pressing a key during computer startup.
Guides on downloading and installing BIOS updates from the Gateway website.
Covers troubleshooting common internet connectivity problems.
Addresses common keyboard issues like not working or repeating characters.
Addresses troubleshooting memory errors during startup or 'not enough memory' messages.
Covers troubleshooting dial-up modem connection issues.
Addresses common monitor issues like incorrect screen resolution or lack of picture.
Addresses common mouse issues like not working or erratic movement.
Addresses issues related to the computer not receiving power or devices not turning on.
Covers troubleshooting printer issues like not turning on or not printing.
Addresses issues with no sound output from the speakers.
Provides recommendations for contacting Gateway Technical Support and information needed.
Lists resources for hardware and software training and tutorials.
Highlights the importance of following safety instructions for product use.
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