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Chapter 15: Troubleshooting
www.gateway.com
■ Reinstall the device driver. For more information, see “Reinstalling device
drivers” on page 209.
■ Open your computer and reseat the modem. For more information, see
the adding or replacing add-in cards section for your case in “Upgrading
Your Computer” on page 217 .
The modem is noisy when it dials and connects
When your modem tries to connect to another modem, it begins handshaking.
Handshaking is a digital “getting acquainted” conversation between the two
modems that establishes connection speeds and communication protocols. You
may hear unusual handshaking sounds when the modems first connect. If the
handshaking sounds are too loud, you can turn down the modem volume.
To turn down the modem volume in Windows XP:
1 Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click
Printers and Other
Hardware
.
2 Click/Double-click the Phone and Modem Options icon, then click the
Modems tab.
3 Click the modem you want to adjust, then click Properties.
4 Click the Modem tab, then adjust the Speaker volume control.
5 Click OK twice to close the Phone and Modem Options dialog box.
Monitor
The screen resolution is not correct
Change the screen resolution from the Display Properties dialog box.
Help and
Support
For more information about changing the screen resolution
in Windows XP, click Start, then click Help and Support.
Type the keyword screen resolution in the HelpSpot
Search box , then click the arrow.
8509203.book Page 310 Tuesday, July 1, 2003 7:54 PM
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