14 - Quick start guide
To return to a restore point:
1. Click on Start > Control Panel > System and Security > Action
Center, then click on Recovery.
2. Click on Open System Restore, then Next.
3. Click on he restore point you want, click on Next, then Finish. A
confirmation message box appears.
4. Click on Yes. Your system is restored using the restore point you
specified. This process may take several minutes, and may restart your
computer.
Recovering pre-installed software and drivers
As a troubleshooting step, you may need to reinstall the software and
device drivers that came pre-installed on your computer from the factory.
You can recover using either your hard drive or the backup you have
created.
• New software - If you need to recover software that did not come pre-
installed on your computer, you need to follow that software’s installation
instructions.
• New device drivers - If you need to recover device drivers that did not
come pre-installed on your computer, follow the instructions provided
with the device.
Opening the recovery tool
If you are recovering using Windows and the recovery information stored
on your computer:
• Click on Start > All Programs > Gateway, then click on Gateway
Recovery Management. Gateway Recovery Management opens.
• Click on the Restore tab, then click Reinstall Drivers or
Applications. The Gateway Application Recovery main menu opens.
If you are recovering from a driver and application recovery backup on
optical discs:
• Insert the driver and application recovery backup disc (’Apps/Drivers
Recovery Backup’) into the disc drive.
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