72 - Recovery
• If you can still run Windows and have not deleted the recovery partition,
see "Recovering from Windows" on page 72.
• If you cannot run Windows, your original hard drive has been completely
re-formatted or you have installed a replacement hard drive, see
"Recovering from a recovery backup" on page 76.
Recovering from Windows
Start Gateway Recovery Management:
•From Start, type 'Recovery' and then click Gateway Recovery
Management in the list of apps.
Two options are available, Restore Factory Settings (Reset my PC) or
Customized Restore (Refresh my PC).
Restore Factory Settings deletes everything on your hard drive, then
reinstalls Windows and all software and drivers that were pre-installed on
your system. If you can access important files on your hard drive, back
them up now. See "Restore Factory Settings with Gateway Recovery
Management" on page 73.
Customized Restore will attempt to retain your files (user data) but will
reinstall all software and drivers. Software installed since you purchased
your PC will be removed (except software installed from the Windows
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