Under normal operating conditions, if there are problems
with the device, please refer to the following methods to
resolve them.
Problem: Cannot take pictures or record video?
Solution: • This kind of issue is almost ALWAYS an issue
related to the Memory card. Please check whether there is
enough space on the micro SD. As mentioned earlier some
footage is write protected and accumulates on the SD card
over time.
• Format the SD card to be sure the card is no longer full of
write protected footage.
• If the device keeps Stopping automatically while
recording or it is recording Jumpy footage with dropped
frames, this may be due to the SD cards write speed.
• You must use a high-speed micro SD card. To tell if you
have the required high-speed card, check if it has the
‘Micro SDHC/XC’ logo on the SD card. Cards are often
labelled as HD video capable but that is not always true.
HD recording requires a Card with class 10, the card
should have this printed on it somewhere.
Trouble shooting guide
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