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P r oblem Solver
Problem Possible Causes Solution
Stove does not operate 1 . Stove power cord not plugged into wall 1 . Make sure stove power cord is firmly
o u t l e t . plugged into wall outlet.
2 . House fuse has blown or main panel circuit 2 . Replace house fuse or reset circuit breaker
breaker has tripped. switch at the main power distribution panel.*
3 . Stove power cord is damaged. 3 . Replace stove power cord (Call for Service).
Oven does not operate 1 . No power to the stove. 1 . See above “Stove does not operate”.
2 . Stove timer not set properly. 2 . Review the “Stove & Oven Ti m e r
I n s t r u c t i o n s ” .
3 . Selector Control dial (on some models) not 3 . Check that the Selector dial (on some
set properly. models) is correctly set to desired function
(BAKE, BROIL, etc.) and that the dial is not
between positions.
Cooktop elements do 1 . Element control dial is set incorrectly. 1 . Read the Stovetop Operating Instructions on
not operate or how to operate your cooktop element control
operate poorly d i a l s .
2 . Element control dial does not turn. 2 . Push control dial in before turning to desired
s e t t i n g .
3 . Removable coil elements inserted 3 . Remove and carefully re-insert element (on
incorrectly into element receptacle. some models).
4 . Use of light weight or warped pans. 4 . Use only flat bottomed, evenly balanced,
medium or heavy weight cookware.
Oven Light/ 1 . Bulb is loose or burnt out. 1 . Tighten or replace the bulb. (See Oven
Fluorescent Lamp/ Light/Fluorescent light bulb replacement in
Appliance Outlet the Care and Cleaning section.)
does not work 2 . The switch operating the light is broken. 2 . Call for service.
3 . Stove fuse located in the backguard has 3 . Replace the stove backguard fuse. (See Fuse
b l o w n . Replacement in the Care and Cleaning
s e c t i o n . * )
Poor Cooking/ 1 . Stove is not level. 1 . Level your stove as outlined in the “Leveling
Baking Results Your Stove” section. Kitchen cabinet
misalignment may make your level stove
appear crooked.
2 . Stove control dials are set incorrectly. 2 . Read the instructions on how to set your
s t o v e ’ s timer, selector dials and cooktop
element dials.
3 . Cookware / Bakeware is unsuitable; recipe 3 . Adjust cooking time since different types of
is new or unreliable. cookware / bakeware require more or less
cooking time / temperature than stated in the
r e c i p e .
4 . Cooking / Baking with improper pots and 4 . Use the pan size that is recommended in the
p a n s . recipe. Use the correct oven rack position.
Oven steaming; 1 . Oven temperature set too high. 1 . Check that the recipe’s temperature setting is
condensation forming correct; Read the instructions on how to set
around the oven your oven’s timer, selector and temperature
d i a l s .
2 . Baking food with a high liquid content in an 2 . Eliminate unnecessary water from the recipe
uncovered pan. or cover the dish being baked.
Save yourself the inconvenience of a service call.
* To be performed by someone familiar with electricity. Apartment tenants or condominium owners should request their
building management to perform this check before calling for service.
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