GEAppliances.com
OPERATION Possible Causes What To Do
Residual powder in Wash water too cold or low Select a warmer wash temperature if possible to improve dissolving of
dispenser or clogging home water pressure detergent or use liquid detergent. Make sure siphon caps are free of debris
of dispensers (on some and fully pressed into position. Remove and clean tray if clogging occurs.
models)
Laundry additives Overfilling of dispensers Do not overfill or add water to dispenseE Select Deep Rinse option when
dispensing too soon using fabric softeneE
(Dispensers on some
models)
Washer pauses during This is normal The washer may pause during the spin cycle to remove soapy water more
spin cycle efficiently.
Washer won't operate Washer is unplugged Make sure cord is plugged securely into a working outlet.
Water supply is turned off Turn both hot and cold faucets fully on.
Controls are not set Check controls.
properly
Lid is open--safety feature Close lid and press Start.
prevents agitation and
spinning when lid is up
Circuit breaker/fuse is Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer
tripped/blown should have a separate outlet.
Electronics need to be reset Unplug washer, wait 2 minutes, plug back in and press Start.
Start was not pressed Press Start.
Detergent packets Laundry detergent packet Laundry detergent packets should not be used in the dispensers.
not dissolving placed in dispenser They should only be added directly to the wash basket following the
manufacturer's directions.
Unexplained time and/ Changing options (on some This is normal. Several options will change other options to maximize
or settings changes models) washer performance.
Basket seems loose Basket moves or rotates
freely
Washer basket does not have a traditional brake. Washer basket will move
freely. This is normal.
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